Student, Disability Case Associate (Winter 2025)

at  Sun Life

Our student and new graduate programs offer a chance to explore Sun Life from the inside. You’ll make a difference in the lives of our customers and communities, while building the skills and experience that allow you to grow in a meaningful and rewarding way.

JOB DESCRIPTION:

Are you passionate about health care and interested in contributing to the health of Canadians? As a leading provider of health benefits in Canada, Sun Life supports the health care needs of millions of Canadians. In Group Life & Disability, our mandate is to support our Clients, both employees and employers, in the relentless pursuit of better health.

WHAT WILL YOU DO?

• Use the knowledge and medical concepts you have learned to support Disability Case Managers in managing their disability claims, working in partnership with them to help them bring their files to resolution
• Conduct telephone interviews to obtain information to ensure complete understanding of the absence and types of support required to assist with return to work planning
• Engage clients through open and respectful verbal and written communication to understand the medical, social and personal dimensions of their workplace absence
• Identify and assess medical and non-medical influencing factors pre and post disability, functional capability, restrictions and limitations to better understand what support is needed to get plan members back to work
• Collaborate with the Disability Case Managers on developing and maintaining outcome-focused case management plans to help plan members return to work

We are responsible for managing disability claims to resolution. This includes:

• Determining eligibility to disability benefits
• Implementing the right interventions to support timely recovery and return to work
• Supporting Clients during the absence and return to work perio