Student Enrolment Officer

at  Chisholm Institute

Victoria, Victoria, Australia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate01 Nov, 2024Not Specified08 Aug, 2024N/AInterpersonal Skills,Management Skills,Service Orientation,Copies,Transcripts,ResumeNoNo
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Description:

The Student Enrolment Officer is accountable for the provision of customer focused enrolment services to meet customer needs and enhance Chisholm’s business. This role interacts directly with customers and students in a professional manner to provide information and assistance.

KEY ACCOUNTABILITIES INCLUDE:

  • Contact students and provide advice regarding general requests such as advice on fees, documentation, and eligibility requirements
  • Prepare all enrolment documentation in advance to ensure all templates are accurate and compliant.
  • Provide engagement session support, ensuring enrolment compliance and efficient administration
  • Attend Information Sessions, Enrolment Centres and manning Campus Front Desks to process student enrolments utilising appropriate systems and processes
  • Complete all enrolment documentation and Student Record information as required
  • Participate in planning for peak period enrolment activity
  • Provide excellent customer service via phone, face-to-face, email and webchat to both internal and external customers with general enquiries such as certificate collection, parking permits, general directions

ABOUT US

Chisholm is one of the largest vocational training providers in the state with a team of over 1,400 dedicated staff supporting 41,000 students who choose to study at Chisholm and training at our modern campuses across Melbourne’s southeast and online. We partner with governments, educational institutes, and businesses worldwide, sharing our expertise in vocational education.
We offer over 400 courses that include nationally accredited pathways from secondary school programs and short courses, through to certificates, diplomas, and degrees.
At Chisholm, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation. We know that diversity and inclusion help us to attract, recruit, engage and retain a team of talented people.
To learn more about Chisholm click here!

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Education Management

Teaching / Education

Education, Teaching

Diploma

Proficient

1

Victoria, Australia