Student Help Desk Technician

at  Schreiner University

Kerrville, TX 78028, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate10 Nov, 2024Not Specified11 Aug, 2024N/ACommunication Skills,New ConceptsNoNo
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Description:

JOB DESCRIPTION

The Technology Help Desk seeks aspiring information professionals with a passion and interest for helping people with computing problems and the technical skills to resolve them in a timely and effective manner. If you have an interest in working with us, please complete an application.

REQUIRED SKILLS

  • Excellent communication skills
  • Comfortable with computer related technology
  • Demonstrated ability to learn new concepts
  • Ability to teach in one-on-one situations
  • Comfortable working with students, faculty, and staff
  • Available for at least 2 hour shifts
  • Desire to gain work experience rather than study time
  • Second semester First-Year and Sophomore students preferred

TIME REQUIREMENTS

Part time

Responsibilities:

  • Handling technical support cases
  • Provide solutions and advice on technical issues
  • Recognize FERPA guidelines to keep PII confidential
  • Routine lab maintenance and stocking
  • No study time while on duty expected


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Education Management

IT - Hardware / Telecom / Technical Staff / Support

Education, Teaching

Graduate

Proficient

1

Kerrville, TX 78028, USA