Student Listeners Administrator

at  University of Glasgow

WHAT IS STUDENT LISTENERS?

We train Students to offer peer to peer support through their volunteering activity in our listening service. The service consists of a strong volunteer base of students from across the University. They are supported by a team of counsellors and the Student Life Manager. We offer early intervention peer to peer support to students.

WHO ARE WE LOOKING FOR?

We are looking for a friendly, efficient and organised administrator who can support the day-to-day functions of a small but busy team. You will ensure you have a good understanding of the annual calendar and the administrative functions that underpin the work we do dependent on the time of year. You will ensure that Student Experience underpins your approach and the support you provide for the team and the wider Student Listeners volunteer base.

JOB PURPOSE

To provide administration support specifically to assist in organising the wide variety of tasks and commitments attributable to the Student Listeners.

MAIN DUTIES AND RESPONSIBILITIES

1. Responsible for the delivery of an efficient and effective administrative service to support the Student Listeners.
2. Deliver an excellent administration support to the Student Listener team, using knowledge and judgement to problem solve and resolve administrative challenges.
3. Organise in person and virtual spaces, including booking rooms and catering, arranging travel when necessary and booking speakers for information sessions.
4. Responsible for arranging purchases and liaising with suppliers and contractors for invoicing and payment via the Agresso finance system.
5. Ensure full compliance with University-wide policies and procedures, including in relation to the management of confidential information and personal data.
6. Provide note taking and preparation of minutes as appropriate.
7. Assist the Student Listener Trainers with management of the shared inboxes and student communication platforms (student newsletters, website updates, social media)
8. May be asked to Develop and format digital resources for these student communication platforms.
9. Will support trainers to liaise directly with student body in relation to service operation tasks.
10. Maintaining good working relationships and working closely with Student Life and Engagement team members.
11. Undertake any other relevant duties appropriate to the post/grade subsequently allocated by the Line Manager.