Student Recruitment Coordinator

at  Western University

ABOUT US

The Faculty of Engineering is dedicated to the advancement of learning through teaching and research and the discovery and application of knowledge in selected engineering disciplines. The Recruitment Office strives to attract and enroll a diverse and talented cohort of students to the Faculty of Engineering.

QUALIFICATIONS

Education:

• Undergraduate Degree
• Undergraduate Degree in Business/Management Studies, Science or Engineering is preferred

Experience:

• 3 years of experience working in a University (post-secondary) environment building strong relationships with students, faculty, staff and the community
• Human Resources, recruiting or counselling experience, specifically in relation to recruiting highly qualified personnel (students)
• Proven sales/marketing/public relations experience with selling a program, product or concept
• Experience coordinating and planning events with multiple stakeholders with demonstrated experience in public speaking with outstanding presentation skills
• Mental Health training and exposure and experience working with at-risk populations (physical and mental)
• Experience with BIPOC and female audiences and with high school student programs
• Counselling and international student relations experience is preferred
• Experience with high school student outreach programs is preferred

Knowledge, Skills & Abilities:

• Knowledge of post-secondary programs, protocols and processes related to admissions
• Knowledge of procedures required of incoming international students
• Knowledge of Western Engineering’s program and certificate contents and requirements
• Knowledge of Senate regulations, Faculty and departmental policies would be a strong asset
• Ability to act on new information and effectively contribute in a changing environment
• Ability to effectively present information, and conduct training sessions and workshops
• Compelling and persuasive communication skills to engage individuals and teams inside and outside the University
• Ability to work in a manner that models best practices in confidentiality standards
• Ability to apply creativity, innovation and resourcefulness to daily work
• Cross-cultural competency with an ability to interact and work effectively with people from different cultures and backgrounds
• Customer service skills to understand customer needs and expectations, with a desire to deliver helpful and reliable service to the University community
• Detail-oriented with an ability to function and process information with high levels of accuracy
• Ability and willingness to stay abreast of technological developments
• A well-defined sense of diplomacy, including solid negotiation and conflict resolution skills
• Self-directed, and comfortable exercising discretion and independent judgment in a fast-paced environment
• Demonstrated organizational skills to anticipate, plan and balance multiple priorities with many interruptions with the ability to meet and cope with the stress of deadlines while maintaining accuracy
• Capacity to consider issues from the perspective of others
• Ability to work within a flexible schedule to accommodate the Faculty’s events and activities with the ability to work evening and weekends for events and workshops
• Ability to listen, inform, explain, and advise students on academic processes and regulations
• Intermediate computer skills in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), with Adobe Acrobat, with content management systems (such as Cascade), with applications and databases to input, organize and analyze data (such as Access, Qualtrics, PeopleSoft HE)
• Interpersonal skills to liaise with prospective and current students, staff, faculty and other members of the Western community with the ability to respond and be sensitive to the emotional needs of students, support staff and faculty working under pressure
• Ability to plan and manage events of various sizes; familiarity with large scale events an asset
• Proven ability and natural inclination to develop relationships by interacting with people in a professional, respectful and diplomatic manner
• Ability to work independently and effectively as a member of the team to achieve department goals

• Ability to take initiative and work collaboratively with academic and administrative leaders, students, corporate partners, alumni and volunteersMust have a valid Class G drivers license and access to a car is preferable; Must be willing to travel within Southwestern Ontario on a regular basis and be willing to travel internationally (infrequently)

The Recruitment Coordinator is responsible for the recruitment, admissions and retention of future students in the Faculty of Engineering. The role plans, organizes, and executes all undergraduate, and some graduate, engineering recruitment, admissions and retention activities, including large events, admission activities and retention strategies in order to increase enrollment and awareness of Western Engineering and it’s programs. The Recruitment Coordinator acts as a first point of contact and meets with future students/parents to attract high-caliber students to the Faculty. The role will participate in developing recruitment and retention strategies, updating and creating promotional materials (print and web), and maintaining the websites. The Recruitment Coordinator will also provide assistance in outreach activities where there is a recruitment overlap, including activities where the target age group is Grade 9-12. The role will liaison with Western International to support potential and incoming international students to Western Engineering as required.