Student Success Officer
at Australian Paramedical College
BTQ4, , Australia -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 23 Apr, 2025 | Not Specified | 23 Jan, 2025 | N/A | Collaboration,Communication Skills,Customer Service,Interpersonal Skills,Continuous Improvement | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
ABOUT US
At Australian Paramedical College (APC), we’re proud to be Australia’s leading provider of vocational education in pre-hospital care. We specialize in equipping students with in-demand skills to strengthen and support Australia’s healthcare network.
Our graduates are industry-ready leaders, excelling as private medics, patient transport officers, or advancing through university pathways to become state paramedics. With nationwide reach, robust employer partnerships, and state-of-the-art training facilities, APC is at the forefront of delivering exceptional education and support.
As a growing and innovative company, we’re expanding into new sectors to continue our mission of helping individuals from all walks of life achieve fulfilling careers.
BONUS SKILLS (DESIRABLE BUT NOT REQUIRED):
- Experience in the education sector or working with an RTO.
- Mental Health First Aid certification.
Responsibilities:
ABOUT THE ROLE
We’re seeking a passionate and proactive Student Success Officer to join our team. In this role, you’ll be at the forefront of supporting our students, ensuring they have an outstanding experience throughout their learning journey.
KEY RESPONSIBILITIES:
- Serve as the first point of contact for student enquiries via calls, emails, and support platforms, with a strong focus on supporting and advancing student progression.
- Proactively engage with students to address concerns, provide guidance, and support engagement and course progression.
- Contribute to student profiling by gathering insights from interactions, surveys, and reviews.
- Manage data entry related to student enrolments and course completions.
- Collaborate with internal teams to resolve student challenges and enhance the student journey.
- Advocate for students, ensuring their voices are heard across APC.
- Execute administrative processes and tasks associated with the student journey using internal student support platforms.
- Promote APC to current and prospective students, industry partners, and the broader community.
- Participate in professional development and contribute to ongoing improvements at APC.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Education Management
Teaching / Education
Education, Teaching
Graduate
Proficient
1
Burleigh Town QLD 4220, Australia
