Studio Manager

at  Amazing Lash Studio

WHO WE ARE:

At Amazing Lash Studio, we are passionate about helping our clients look and feel their best. Studio Managers are true leaders paving the path to success for our Lash Stylists and Lash Consultants and the overall business. From creating a unique experience for our clients to providing ongoing coaching to the service providers to managing the needs of the business. Developing a team starts with morning Huddles to get the day started, weekly 1:1’s to create and track goals, create a learning environment that allows our Lash Stylists and Lash Consultants to become their best by celebrating accomplishments and recognizing areas of opportunity to improve upon. We hire Studio Managers who will share our commitment to providing a caring culture and welcoming atmosphere not found anywhere else. Being a part of Amazing Lash Studio means you are part of something bigger – you’re helping others look and feel their best.

WHAT WE’RE LOOKING FOR:

We are seeking an individual who has an entrepreneurial spirit that will champion the careers of our Lash Stylists and Lash Consultants and business to success. This person must thrive not only on running day-to-day operations but helping the business to grow. This person must be able to confidently manage all aspects of the business from client service, human resource management, local marketing/PR, inventory, and fiscal accountability. This person will also be passionate about the beauty industry, engaged in ongoing learning, and enthusiastic about the local community the studio serves.

REQUIREMENTS

• 2-year degree or equivalent
• Effective leadership skills
• Excellent written and verbal communication skills
• Ability to motivate a team to deliver a superior client experience
• Exceptional Customer Service
• Ability to juggle multiple priorities and deliverables simultaneously
• Detail Oriented
• 2 years business and staff management Preferred
• 2 years beauty industry/salon experience Preferred

RESPONSIBILITIES

The Studio Manager position is responsible for all day-to-day operation and management of the business and of leading a team to deliver the ultimate client experience.
The Studio Manager will also work closely with the Director of Operations to oversee human resource management, public relations/marketing, customer service/relationship management, and fiscal accountability. This position requires accessibility being the first point of contact for the studio, 24 hours/day, 7 days/week.
This role ensures that the business is running at maximum efficiency, the client experience is delivering on expectations and goals, the staff is receiving applicable training and development, and the business is operating at a profit.
The Studio Manager is responsible for oversight of operating according to the laws of the State and that all employees have the appropriate licenses, abilities to perform the duties assigned, and is adept at delivering a high-end client experience.

ESSENTIAL FUNCTIONS

• Client Acquisition, Client Experience, Client Retention
• Inventory Management
• Local Marketing, Community Engagement, Local Studio Social Media, and Public Relations
• Staff Recruitment, Hiring, Management, Development and Retention
• Studio Upkeep
• P&L Management