SubJefe de Tienda

at  Skechers Colombia SAS

Skechers’ Store Managers make an incredible impact everyday - on our customers, our teams and our company. They lead, merchandise, sell, process shipments, inspire, problem-solve and more. To summarize, Store Managers are at the heart of Skechers retail!

SKILLS, QUALIFICATIONS AND EXPERIENCE

• Ability and desire to foster a respectful, safe, and fun environment for Skechers store employees.
• Comfortable assessing talent and developing employee skill sets.
• Strong communication skills, regularly sets clears expectations for their team.
• Creates excitement and shows passion for Skechers products and the brand.
• Acts with a sense of confidentiality and urgency.
• Flexible and motivated to provide excellent customer service.
• Retail, restaurant, or hospitality leadership experience is preferred but not required.

JOB PURPOSE

Skechers’ Store Managers make an incredible impact everyday - on our customers, our teams and our company. They lead, merchandise, sell, process shipments, inspire, problem-solve and more. To summarize, Store Managers are at the heart of Skechers retail!

MAIN RESPONSIBILITIES

• Champion the brand.
• Inspire and lead an amazing customer experience through product and visual marketing excellence as well as outstanding customer service.
• Act as a people focused leader, coaching and mentoring the store team.
• Develop store employees’ skills to drive sales to the fullest potential by expanding their product knowledge, setting customer service expectations, and demonstrating visual presentation standards.
• Help to onboard new hires to the team.
• Manage store scheduling needs, ensuring proper coverage for peak times.
• Act as a product expert and serve as a brand ambassador for all things Skechers.
• Assist in recruiting, training, and retaining our Skechers store employees.
• Model strong operational processes and routines to drive profitability and results.
• Act as the expert on all store systems and processes including opening and closing of the POS.
• Take part in opening and closing the store, ensure all security routines and measures are in place.