Supervisor, Children and Family Services

at  WESLEY

ARE YOU THE ONE WE’RE LOOKING FOR?

We are seeking a dynamic, highly motivated Supervisor, Children and Family Services who demonstrates our values of compassion, accountability, responsiveness, and empowerment; to our clients, families, and each other.
In collaboration with other Supervisors provide oversight, coordination, and support to Early Years Programs with a specialization in program licensing. This position will be mainly overseeing a licensed full-day child care program.
This position is a unionized, full-time, permanent position. The rate of pay is $26.66 per hour. The rate of pay can vary from $26.66 to $34.66 based on eligible wage top-ups available. Hours per week are 40.

• Develop, plan, implement, and provide appropriate information including services and programs for children and adults in Early Years programs.
• Oversee the daily operation of the various Early Years and Wesley HUB sites and programs
• Supervise and mentor staff.
• Act as the OASP/Summer specialist, providing oversight, support, and mentorship to the audit and licensing process.
• Attend all HWDSB OASP Inspections.
• Work with the Manager, Children and Family Services to identify compliance trends and areas of improvement.
• Ensuring that program statistics stay within annual targets.
• Welcome, support, and interact with program participants, remembering to be sensitive to all families including those culturally diverse, LGBTQ2+, young parents, etc.
• Ensure the Wesley Early Years programs are in compliance with all legal and licensing requirements including reporting serious occurrences through the proper reporting procedure.
• Ensure a high level of community participation and service delivery in the programs including promotion of the programs in the community. This includes establishing and maintaining a good rapport with neighbourhood schools and community partners.
• Ensure that staff are providing quality, play-based learning and supervising parents/caregivers and children attending the Early Years programs at all times.
• Organize, participate, and contribute to team meetings and staff development opportunities.
• Follow the policies and procedures of the programs, HWDSB, City of Hamilton, and Wesley.
• Be responsible for the submission of time sheets and other reports as required.
• Identify training needs of staff and orient staff and student placements.
• Ensuring appropriate staffing levels at all times.
• Identify and communicate through appropriate channels any trends, activities, concerns, stories, changes, and incidents in the program.
• Maintain petty cash and monitor program spending to remain within budget in conjunction with co-supervisor and management.
• Assist in hiring procedures for program staff.
• Participate in internal and external meetings related to Early Learning and Care programs as requested by the Manager, Children and Family Services.
• Complete annual staff performance management evaluations.
• Gather program statistics on a weekly, monthly, and yearly basis and participate in ongoing quality assurance monitoring.
• Ensure open communications with parents/caregivers and other participants.
• Be knowledgeable about the content of the program and work directly with staff, children and families that access it.
• Demonstrate an in-depth knowledge of the Ministry of Education’s “How Does Learning Happen?” pedagogy for Early Years and ensure this is carried out at all sites.
• On an annual basis, review Centres’ operational guidelines, policies and procedures and other legislation required as it relates to the delivery of services.
• Frequent movement between multiple locations and programs is required.
• Other duties as assigned.