Supervisor, Customer Site

at  Thermo Fisher Scientific

JOB DESCRIPTION

When part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Our work has a real-world impact and will be supported in achieving your career goals!
Location/Division Specific Information
Norwood, MA - Number of openings, 2
Cambridge, MA - Number of openings, 1
Instrument and Enterprise Services Division

EDUCATION

• Bachelor’s degree preferred in a relevant field or equivalent experience.

EXPERIENCE

• 3-5 years of Industry experience preferred in one or more of the following areas: Agriculture, Life Sciences, Healthcare, Biomedical or related field.
• 2 years min. experience required in people management/supervisor role with direct employee oversight
• Experience in a customer facing position

KNOWLEDGE, SKILLS, ABILITIES

• Solid understanding of laboratory operations, safety protocols, and engineering processes in a quality controlled environment
• Familiarity with CMMS systems and proficiency in using related software for data management.
• Attention to detail and a commitment to maintaining high standards of accuracy and compliance.
• Effective communication skills, both written and verbal, to interact with engineers, suppliers, and internal partners.
• Strong problem-solving abilities and a proactive approach to identifying and resolving issues.
• Ability to work independently and collaboratively within a team environment.
• Proficiency with Microsoft Word, Excel, PowerPoint.
• Demonstrate Thermo Fisher Scientific values – Integrity, Intensity, Innovation and Involvement.

Work Conditions:

• Works primarily at customer locations, in office environment to include cubicles and/or in and around shipping/receiving docks, stock rooms, storage locations and laboratory environments
• May be required to work independently within customer location
• Physical Activity: Walking, sitting, standing, kneeling, crouching, lifting, PC work, repetitive motions, feeling, grasping, pulling, pushing, and hearing.
• Level of Physical Requirements: Light to medium work.
• Level of Visual Acuity: Clerical, professional, administrative.
• May pass through areas where chemical based allergens may be in use (such as penicillin, tetracycline, etc)
• Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets and/or safety gloves
• Some areas require steel toe shoes, bump hats and/or safety glasses
• Ability to work hours required to get the job done
• Required to travel by airplane and automobile for meetings and training as necessary.

Benefits:

• This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
• A choice of national medical and dental plans, and a national vision plan, including health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

At Thermo Fisher Scientific, each one of our 100,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer

Please refer the Job description for details