Supervisor, Environmental Services

at  County of Simcoe

Requisition Title
Supervisor, Environmental Services
Close Date
5 September 2024
Contract Type
Permanent - Full Time
Location
Orillia, ON L3V 2K2 CA (Primary)
Job Description

POSITION SUMMARY

The Environmental Services Supervisor, LTC is responsible for the supervision of the Housekeeping, Utility and Laundry Departments that will positively impact the quality of care and services provided to Residents. The Environmental Services Supervisor, LTC oversees an effective and efficient program infection control, housekeeping and laundry services to assigned properties and surrounding grounds, in accordance with County policies and relevant legislation. As a valued member of Long Term Care and Seniors Services, the Supervisor, Environmental Services demonstrates a commitment to resident safety by providing quality care in accordance with the organization’s mission, vision and values.

EDUCATION, TECHNICAL SKILLS AND CERTIFICATION

• Post-secondary diploma in Healthcare Environmental Services Management or related field of study.
• Professional HealthCare Housekeeper Certificate or equivalent - Certification and member of OHHA member (Ontario Healthcare Housekeepers’ Association).
• Completion of technical courses related to institutional, housekeeping, and linen management is preferred.
• Knowledge of evidence-based practices, or prevailing practices relating to Housekeeping and Laundry, in a health care setting.
• Proved knowledge and expertise in standard Housekeeping and Infection Prevention and Control (IPAC) Practices.
• Certification in Infection Control (CIC) through Infection Prevention and Control Canada (IPAC) preferred.
• Criminal Records Check with Vulnerable Sector Screening that is less than six (6) months old at time of hire.
• As a condition of employment, candidates are required to submit documented results of TB testing, as per Public Health requirements.

EXPERIENCE

• A minimum of three (3) years current related experience in a Long Term Care Home, with at least three (3) years of current related experience in management.
• Experience in the supervision of staff and the administration of employment policies and collective agreements.
• Good supervisory skills and ability to interpret and apply employment policies and collective agreements.
• Strong interpersonal and oral communication skills.
• Working knowledge of word-processing and spreadsheet application skills.
• Demonstrated leadership and communication skills.
• Knowledge of computer software applications, including word processing and spreadsheets, preferably Microsoft Office applications.
• Knowledge of electronic documentation software.
• Knowledge of the Ministry of Health and Long Term Care Homes Act and Regulations; Occupational Health and Safety Act; and the Accreditation Process.

1. Oversee all housekeeping, utility and laundry department responsibilities and issues.
2. Develop and implement systems and processes that ensure these departments are compliant with all elements of the Long Term Care Act and other relevant legislation.
3. Maintain an active presence in the home to ensure the safety and quality of service provision, adherence to policies and procedures, and the effectiveness of systems and processes.
4. Coordinate and maintain the fire safety procedures, security and emergency preparedness program for the Home as per legislation and related expectations.
5. Develop and promote safe work practices and adhere to requirements of health and safety legislation and policies. Act as Safety Officer. Maintain compliance with all applicable Federal, Provincial and Municipal standards, regulations and codes.
6. Meet with residents, clients, and/or families to resolve concerns related to the housekeeping, utility, and laundry departments.
7. Implement risk management related activities for these departments to optimize resident safety and mitigate risk related to training, physical plant, equipment, systems and processes, regulations and legislation.
8. Coordinate the ordering, inventory management, distribution, and appropriate and safe use of supplies and equipment for these departments.
9. Chair/attend various meetings as required.
10. Coordinate and implement the infection control program for the departments.
11. Monitor the Department budget to ensure compliance and identifies any variances to the Administrator as they arise.
12. Purchase materials, supplies and equipment according to needs, budget limitations and purchasing policy as approved by the Administrator.
13. Ensure all equipment and tools are maintained and repaired promptly to eliminate breakdown and safety hazards.
14. Implement effective team-oriented communication processes that involve all aspects of service delivery to ensure that focus is service excellence, communication/transparency, innovation, data integrity and work flow integration.
15. Work collaboratively to ensure consistent housekeeping, utility and laundry policies, procedures and programs across all County Homes.
16. Provide leadership for the activities and coaching of direct reports, providing work direction, setting priorities, assigning tasks/projects, determining methods and procedures to be used, resolving problems, ensuring results are achieved, and managing staff recruitment, performance, and skill development activities.
17. Provide orientation and training of staff, and oversee their day-to-day scheduling and activities according to County policies and guidelines.
18. Assist in the recruitment, evaluation, discipline and termination of personnel.
19. Accountable for the management of an employee Attendance Management Program for the Environmental Services Department to ensure effective human resource management and day to day operations and delegating as necessary.
20. Ensure staff has the information and resources to make successful plans and decisions.
21. Ensure all people related issues, including recruitment, grievances and labour relations issues, are aligned to HR and Corporate standards and practices.
22. Help to break down barriers to employee success, ensuring collaboration and cooperation with other teams within their division and department.
23. Ensure Occupational Health & Safety policies, programs and practices are implemented, and maintained. This includes workplace inspections, monitoring, accident reporting and investigations, and ensuring any observed hazards or lapses in the functioning of OH&S processes, and other OH&S concerns are responded to promptly.
24. Ensure all individuals under supervision have been informed of hazards and instructed on the necessary risk control and emergency response measures.
25. Investigate and report accidents/incidents, and actions hazard mitigation measures.
26. Develop, implement and maintain best practices, policies, procedures, continuous improvements, and education programs (orientation, training, performance evaluations, special education events) for safe cleaning and equipment use, and ensures staff comply with standards.
27. Monitor laundry equipment and operations. Conduct/supervise quality and risk management audits. Implement and communicate corrective actions.
28. Provide input to the Administrator regarding annual goals, objectives and standards for environmental services in Long Term care.
29. Collect statistical data and prepares reports as required.
30. Develop and maintains effective relationships with other departments and community partners.
31. Participate in Energy Management Initiatives.
32. Lead and facilitate specific projects and participates in committees as required.
33. Participate in and demonstrate an understanding of resident safety principles and practices into all day to day activities. Follows all safe work practices and procedures and immediately communicates any activity or action which may constitute a risk to resident safety.
34. Effectively utilizes all electronic systems provided.
35. Perform other duties as assigned.
36. Works in compliance with the Occupational Health & Safety Act and the Long Term Care Homes Act, and their regulations in performing duties in a safe manner and follows all County of Simcoe Health & Safety policies, procedures and legislation.
37. Maintain confidentiality in accordance with the Municipal Freedom of Information and Protection of Privacy Act and the Personal Health Information Protection Act.