Supervisor, EVS

at  UPMC

DESCRIPTION:

Supervise and coordinate the activities of Lead Persons, Floor & Project Technician, and Housekeepers engaged in cleaning and maintaining premises of UPMC.
Assign tasks to workers and inspect completed work for conformance to standards.
Oversee the distribution of supplies and equipment.
Resolve employee problems or refer matters to the Operations Manager.

EDUCATION:

High School Diploma or GED are required. Education will be verified.

WORK EXPERIENCE:

Three years of professional cleaning is required.
One year of relevant leadership experience required (leadership must be in the form of a work position, not a volunteer position). Must have experience managing employees.

SKILLS:

Knowledge and familiarity with chemical use and dilution rates.
Basic computer knowledge to include familiarity with MS Office.
Conflict Resolution skills.
Ability to provide constructive feedback to employees in a timely manner.

• Discharges in area of responsibility are completed within one hour from the time it is assigned.
• Attend all mandatory departmental and hospital in-services.
• Daily contact with head nurses and/or unit clerks to discuss opportunities.
• Provide all legitimate requests within facility are met immediately.
• Present department in a positive manner to patients, visitors and other hospital personnel.
• Submit work orders for all applicable maintenance repairs in the area of responsibility.
• Check assigned areas regularly to ensure personnel are performing work and following their work schedule. React appropriately to noted observations and reinforce behavior through either praise or corrective action.
• Ensure that sufficient supplies and equipment are available.
• Complete supervisor’s Development Program.
• Prepare sign-in sheets at least one week in advance.
• Start the shift on time and arranges to have adequate coverage at all times by using personnel effectively.
• Ensure that all chemicals and solutions are in properly labeled containers at all times.
• Oversee Lead Housekeepers, Housekeepers, and Floor and Project Technicians.
• Ability to work under pressure as difficult situations arises.
• Prepare administrative and employee documentation, monitor employee records and performance, meeting establish deadlines or respond in an efficient and timely manner.
• Make recommendations for, and assist with, corrective action under guidance or Operations Manager. Approve PTO assigned staff within departmental guidelines.
• Carry and answer 24 hours pager.
• Perform assigned duties in case of internal and external disasters, and fires/drills.
• Act as a liaison between all shifts with no noted communication problems.
• Complete a minimum of 5 inspections daily utilizing Pocket PC Technology.
• Equipment is kept clean at all times, and in good running order.
• Inspect 10% of all discharges when assigned to patient areas.