Supervisor, Family Services

at  Catholic Charities And Community Se

EDUCATION and/or EXPERIENCE

• Bachelors Degree in Social Work, Psychology, Counseling, Human Services, Education or Sociology and at least four years of increasingly responsible employment in related field required

OUR PURPOSE

Catholic Charities of the Archdiocese of Denver has been serving Northern Colorado since 1927. We serve tens of thousands of people each year in seven ministries: Marisol Services, Early Childhood Education, Shelter Services, Catholic Charities Housing, St. Raphael Counseling, Family, Kinship, and Senior Services; and Parish & Community Engagement.
Our employees are crucial to our success in achieving our mission to extend the healing ministry of Jesus Christ to the poor and those in need. Catholic Charities provides a work environment where self-motivated and mission driven individuals are recognized and rewarded.
Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths; as well as an inclusive and welcoming environment for staff, volunteers, and program participants. Candidates who bring diversity to our team are encouraged to apply.

PURPOSE OF POSITION:

Ensures the delivery of high-quality case management services, focusing on trauma-informed care and addressing the social determinants of health for participants. This position supervises caseworkers, oversees workflow processes, and ensures compliance with program policies and standards. The Supervisor supports the mission and values of Catholic Charities, fostering a safe, supportive environment for both staff and participants.

SUPERVISORY RESPONSIBILITIES

• Supervise the social case workers/case managers in accordance with Agency values and policies, and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Provide consultation and supervision to the team, addressing challenges and ensuring role clarity and alignment with program goals.
• Oversees the ongoing provision of service delivery, providing consultation and supervision to staff. Supporting staff in addressing social determinants of health for participants, ensuring comprehensive service delivery in accordance with trauma-informed care principles.
• Conduct performance reviews, timely accountability, establish professional development plans, and foster a culture of continuous learning and respect addressing collective areas of capacity building and by supporting the implementation of individual development plans.
• Build positive and effective employee engagement.
• Management experience in social service setting with working knowledge of case management systems and planning techniques.
• Knowledge of the service populations cultural and socioeconomic characteristics and the appropriate techniques and practices for the client population. Such as knowledge on homelessness, substance abuse/recovery (or impacts of), domestic violence and behavioral health care necessary.
• Ability to work effectively within the framework of Catholic teachings and ability to effectively lead and motivate staff through application of Agency values
• Strong organizational, communication, interpersonal and presentation skills.
• Intermediate knowledge of computers to input information, maintain client and program data, create and generate reports, and create communications.
• Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base.

EDUCATION and/or EXPERIENCE

• Bachelors Degree in Social Work, Psychology, Counseling, Human Services, Education or Sociology and at least four years of increasingly responsible employment in related field required.

Benefits:In addition to being part of a higher purpose while working in a challenging yet rewarding environment, eligible Catholic Charities employees receive a generous benefits package, including:

• Extensive Paid Time Off (4 weeks accrual for new employees - increasing based on tenure) promoting work life balance.
• 15 Paid Holidays annually (shelters are 24/7, so there may be a need to work some holidays, which would include holiday pay).
• 403b Retirement Plan with Agency contribution of 4% & match up to 2% of annual compensation.
• Choice of 3 PPO Medical Plans (90% of employee’s and 75% of dependents premiums is paid by Agency), Dental, & Vision starting the 1st day of the month following start date.
• May be eligible for Public Service Loan Forgiveness through Federal Student Loans and many more benefits