Supervisor KYC AML

at  Citco

ABOUT CITCO

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.
For more information about Citco, please visit www.citco.com

WHAT WE OFFER

We offer you an exciting role as CLM Supervisor within the CLM team. The CLM Supervisor is responsible for managing a smaller work stream within the daily operations of the CLM team. In addition, you are responsible for reviewing customer due diligence (including a risk assessment) at onboarding performed by (Senior) Specialists, and ongoing due diligence and maintenance during the customers’ life cycle in accordance with Citco’s policies and procedures. Furthermore, you will be first point of contact for questions from CLM (Senior) Specialists and will be involved in providing training for other CLM staff. You will also be responsible for document outreach with our clients, pursuant to the results of our due diligence reviews. For the Client Lifecycle Management processes Citco is using the industry best practice CLM software “Fen-X” of Fenergo Limited. You will work in a dynamic team for an industry leader within its field with plenty of career opportunities. We are looking forward to working with you!

EDUCATION, QUALIFICATIONS AND EXPERIENCES

• Bachelor’s degree;
• At least 3 years of experience in KYC/AML and client due diligence reviews, preferable in the offshore sector or fund industry;
• Experience with managing small groups of staff;
• Good communication skills in English, both verbal and written;
• Strong problem solving and analytical skills;
• Good knowledge of Microsoft office applications (e.g., Excel, Word);
• Team player;
• Ability to assimilate the requirements of the role quickly and eagerness to learn;
• Knowledge of the alternative investment and financial industry is an advantage.

As part of your main duties and responsibilities, you will (not exhaustive):

• Conduct document outreach with clients;
• Review and validation of client set ups, due diligence levels and risk assessments;
• Review document collection requests;
• Support CLM Specialists based on your expert knowledge;
• Pro-actively co-manage the team’s daily workflow and ensuring in consultation with the AVP adherence to the policies and procedures as outlined;
• Manage smaller operational work streams, including operational management of 4-6 staff members;
• Communicate effectively with clients and internal stakeholders (e.g., Manager, Relationship Managers, etc.) and timely respond to (follow up on) emails or telephone requests;
• Timely follow up on pending items to meetinternal service level agreement (SLA) deadlines;
• Timely report and escalate non-conformities to your Manager;
• Participate in specific projects which may rise from time to time;
• Participate in Citco’s training program;
• Have a good understanding of (and adhere to) Citco’s policies, procedures and systems.