Cochlear is the global market leader in implant hearing solutions. Cochlear’s mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer from severe hearing loss. It’s an incredible piece of engineering and the only product in the world that restores a sense through technology. Imagine using your experience to help people around the world to hear again. We can offer a unique opportunity to join Cochlear, an iconic Australian company, leading the world in implantable hearing solutions. Our mission is to help more people to hear.
The Opportunity
Cochlear has opportunities for a full-time Supervisor - Maintenance & Calibration based in our Sydney, Macquarie or Laner Cove office. In this role, the successful Supervisor will coordinate and lead a team of technicians, ensuring that maintenance and calibration tasks are performed timely and to the required quality standards.

Shift Options:

• Morning - 06:00 – 14:00
• Afternoon - 14:00 – 22:00

Depending on the decided rotation we are offering:

• rotating AM/PM shift with 10% loading

or

• permanent AM shift 0% loading / permanent PM shift 15% loading

with further details to be discussed during the phone interview.

Responsibilities include:

• Coordinate team day-to-day activities to ensure deliverables are met as per agreed KPIs.
• Set team KPIs in collaboration with the Manager.
• Implement solutions to improve equipment availability.
• Monitor and provide feedback on team performance.
• Ensure adherence to Cochlear QMS and Hear Behaviour standards.
• Solve difficult problems and produce solutions outside standard procedures.
• Develop and maintain stakeholder relationships and manage communication updates.

What makes this opportunity unique?
This role offers the chance to be actively involved in implementing and improving quality procedures, attracting and developing a high-performing team, and contributing to Cochlear’s mission of providing innovative hearing solutions.
About You. As we grow our operations, we are looking for people who share our passion for delivering quality hearing solutions to our customers. To add value to Cochlear in this role, you’ll be able to demonstrate the following skills and experience:

Essential

• Demonstrate technical competency with a wide range of equipment.
• Possess a thorough understanding of technical documents and drawings.
• Exhibit strong verbal and written communication skills.
• Utilise effective coaching skills to develop team members.
• Make informed and effective decisions in a timely manner.
• Work collaboratively with others to achieve common goals.

Ideal:

• Trade qualification or tertiary degree in engineering discipline.
• Minimum 5 years working in a team supporting a regulated manufacturing environment.

Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry’s best clinical, research and support networks. That’s why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life’s opportunities.
If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.

CochlearCareers

How we recognise your contribution
We want Cochlear to be a place where our people truly enjoy coming to work. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.
For more information about Life at Cochlear, visit www.cochlearcareers.com
At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We’re open to a conversation about what flexibility means for you.

• Coordinate team day-to-day activities to ensure deliverables are met as per agreed KPIs.
• Set team KPIs in collaboration with the Manager.
• Implement solutions to improve equipment availability.
• Monitor and provide feedback on team performance.
• Ensure adherence to Cochlear QMS and Hear Behaviour standards.
• Solve difficult problems and produce solutions outside standard procedures.
• Develop and maintain stakeholder relationships and manage communication updates