Supervisor Middle Office Solutions

at  Citco

ABOUT CITCO:

The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.

• You will be working on the Treasury team in a supervisory role.
• Supervise a team ensuring MOS deliverables are completed accurately by local and outsourced location teams and in accordance with risk management best practices.
• Responsible for oversight and control of the central group email boxes.
• Monitor and assist in managing client SLAs and operational deliverables in MOS.
• Produce timely and accurate reports.
• Work on special projects as needed and support AVP in rolling out new operational processes and onboarding of new funds.
• Work with client in a professional manner to resolve any open issues.
• Supervise the training and development of junior members of the team in both local and outsourced locations.
• Interact effectively with team members in both local and outsourced locations and supporting departments.
• Assist with internal SOC/audit requirements.
• Oversee task allocations in local offices to ensure client deliverables are met.
• Co-ordinate task assignment and task reviews for teams in outsourced office locations.
• Ensure appropriate escalation of all relevant ORL and RMP risk events in local and outsourced locations.
• Sign and approve MOS client wires and SSI instructions.
• Supervise the processing and approval of client payment instructions by local and outsourced team members ensuring accuracy and efficiency per Citco’s Service Level Agreement and risk and controls.
• You will monitor and ensure that all wires (e.g. incoming OTC Payments/Invoices/Client funding requests) are processed on time and accurately.
• Assist with client onboarding, internal SOC/audit requirements and other projects at Citco.