Supervisor

at  RWJBarnabas Health

Req #: 0000176541
Category: No Category Assigned
Status: Full-Time
Shift: Day
Facility: Jersey City Medical Center
Department: Security

QUALIFICATIONS:

Required:

• 2 years of Hospital related Security experience, Supervisory experience.
• High School Diploma or GED required.
• Possession of a valid New Jersey Driver s License with eligibility to be covered by RWJBH insurance carrier.
• Obtain Current BLS (Basic Life Support) Certification within ninety (90) days of hire.
• Ability to acquire certification for de-escalation training such as CPI or Handle with Care Behavioral Management System within ninety (90) days of hired.

Preferred:

• Bachelors degree preferred.
• A minimum of one (1) year of customer service, security experience, or prior military service preferred.
• Security Officer Registration Act certification preferred.
• Proficiency in keyboarding/data entry and experience with Microsoft Office Suite.
• Strong command over verbal and written communication.
• Bilingual language skills to effectively communicate with a multilingual community preferred but not required. (e.g., Spanish, Portuguese, Polish depending on facility needs.)

SCHEDULING REQUIREMENTS

• 6:00am 2:00pm
• Full Time

• Inspects work performance / assignments, and recommend improvements in work methods.
• Responsible for officer training and record keeping.
• Reviews all Security Officers reports for completeness accuracy and forwards it to the Security Manager Director for review.
• Ascertains that officers are in proper uniform and that assigned equipment are available and operational.
• The security supervisor will escalate all irregular activities and concerns to the Security Leadership Team.
• Will be designated department representative at a number of committees and meetings.
• The Supervisor will assist staff scheduling and monitor overtime callouts and tardiness.
• Conduct patrols and monitor facilities to maintain a secure environment for healthcare operations adapting to indoor and outdoor posts as required.
• Provide professional customer service while vigilantly watching for and addressing potential security threats.
• Manage access control systems perform data entry and utilize Microsoft Office for incident reporting and administrative tasks.
• Demonstrate strong interpersonal and communication abilities to effectively engage with a diverse population.
• Respond to emergencies participating in crisis deescalation using certified training techniques.
• Other Duties - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.