Supervisor Social Services

at  Franciscan Missionaries of Our Lady Health System

• Services established departmental goals and objectives.
• Performs administrative duties such as strategic planning, hiring new employees and conducting the appropriate performance evaluations.
• Maintains and reports departmental statistics.
• Implements the Social Services quality assurance program.
• Develops the departmental budget.
• Plans and directs the delivery of medical social services to patients and families through individual, group or family intervention.
• Identifies those in need of services. Performs a clinical assessment and implements a treatment plan in an interdisciplinary team framework.
• Works with individuals and families in the Pediatric unit, the Level III NICU, the Newborn Nursery, the Post-partum/Gyn unit, the Labor & Delivery unit and in the outpatient area.
• Helps identify staff needs and presents relevant educational in-services, as well as participating in hospital-wide educational endeavors.
• Presents workshops or seminars in the community and represent the hospital on community-based committees.

Clinical Practice and Care Management

• Collaborates with the CEO, Medical Staff, and Department Directors to provide acceptable social work practices in relation to the hospital’s Social Services programs.
• Analyzes statistical data and narrative reports to identify and to facilitate program development.
• Demonstrates ability to function as leader of process (L&D, NICU).
• Prioritizes departmental workload according to patient needs and professional social work practice.
• Consults with physicians, nursing service and pertinent ancillary medical personnel, regarding clarification of diagnosis and treatment plan.
• Provides direct social services to patients and their families, through intensive counseling/crisis intervention.
• Provides for a formal system of referral that attempts to facilitate the early and accurate identification of patients experiencing psychosocial problems.
• Formulates social service treatment plans that address patients psychosocial needs.
• Provides for the discharge needs of patients (home health care, long-term care, home environment evaluation, medical supplies and equipment, appropriate community referrals and follow up services).
• Maintains accurate patient records.
• Reports cases of suspected or documented child/adult abuse/neglect.
• Acts as hospital representative for all adoptions, ensuring all legal requirements are met, coordinating adoptive process during hospital stay and ensuring confidentiality.
• Ensures the provision of community social services by participating on appropriate community health and social service committees.
• Advises hospital staff of changes in community resources that impact care, as well as new services available.
• Identifies gaps in community resources and collaborates for improvements or program development.
• May provide outpatient counseling and assessment services to individuals and/or families, as social service patient load permits.
• Provides informal therapeutic support to employees, upon their request, or if time does not permit, provide referrals to Womens & Childrens Hospitals EAP program or to local mental health providers.
• Participates in Nursing Orientation and presents needed hospital-wide in-services on social service issues.
• Performs special tasks as requested by the Administrative Team at Womens & Childrens Hospital.
• A minimum of one year’s social work experience post master’s degree required.
• Graduate of an accredited School of Social Work, holding a Master of Social Work degree
• Board Certified Social Worker (BCSW) required

Please refer the Job description for details