Supervisor, System Control

at  Alectra Utilities

COMMENSURATE WITH RANGE AND CANDIDATE’S EXPERIENCE

Number of Openings:
1
Union:
NO
Open:

EDUCATION & SPECIALIZED KNOWLEDGE

• Bachelor’s degree or College diploma related to Electrical Engineering or recognized equivalent
• Registered member of Professional Engineers Ontario (PEO) or Ontario Association of Certified Engineering Technicians and Technologists (OACETT) in good standing (preferred)
• Must hold and maintain a valid class G driver’s license
• Excellent knowledge of System Control and Data Acquisition (SCADA) systems
• Excellent knowledge of customer and geographic information systems (GIS) and Outage Management System (OMS)
• Excellent knowledge of the Electrical Utility safety rules and Utility Work Protection Code
• Excellent knowledge of regulatory and governmental requirements (OEB Rules and Regulations, PIPEDA and OHSA)
• Proficiency with MS Office applications

EXPERIENCE

• Minimum of 5-7 years of Control Room Operator experience, preferably in electrical distribution industry
• Experience in a unionized utility environment an asset

SKILLS/ABILITIES/COMPETENCIES

• Available to support a 24/7 operation, including travel as required
• Available to be on a management on-call rotation.
• Strong safety orientation and ability to lead change and engage, develop and motivate teams
• Strong problem-solving skills with the ability to provide practical and/or innovative solutions
• Strong written and presentation skills, with the ability to convey information accurately and concisely
• Ability to plan, prioritize and execute multiple projects and initiatives within established timelines

POSITION PURPOSE:

The Supervisor, Control Room provides front line leadership, direction and support for the day-to-day operations of the control room. This role is accountable for the operation of the 24/7 distribution network to maintain an efficient and reliable supply of electricity.

RESPONSIBILITIES:

Technical Leadership

• Accountable for the control room requirements for internal work protection planning to ensure timely execution of required work
• Provides guidance, direction and establishes best practices for switching, load transfers and system configuration
• Oversee the planning department operations and ensure efficient and seamless planning of internal and external stakeholder jobs.
• Provides coaching, development, performance management, technical guidance and advice regarding system operations
• Performs other duties as assigned

Strategic Planning and Leadership

• Provides input to designs and recommends opportunities for enhancements
• Provides input to department goals and objectives, and ensures they are achieved
• Leads and/or participates in department projects and key initiatives to ensure quality and timely completion within budget
• Researches, recommends and implements new or enhanced training, policies, procedures and processes to improve operational effectiveness

Compliance and Risk Management

• Ensures timely follow-up on system deficiency reports
• Ensures compliance to legislative, regulatory and Health & Safety policies, procedures and standards
• Ensures logging, outage and trouble call information is recorded accurately

Relationship Management

• Ensures all scheduled outages and emergencies are communicated to internal and external customers in a timely manner
• Liaises with internal and external customers and government authorities in a pro-active manner to arrange for optimum effectiveness of operations

Resource Management

• Administers shift schedules to ensure that there is adequate staffing for a 24/7 operation
• Plans, organizes and supervises 24/7 activities of operational unit

Safety Leadership

• Ensures all aspects of Company’s safety philosophy is executed and adhered to
• Supports and promotes the corporate safety culture
• Ensures all safety audits, work observations are completed and all incidents are investigated in a timely manner