Supervisor, Underwriting Assistants

at  The Sovereign General Insurance Company

Company: Sovereign Insurance
Department: Operations
Employment Type: Regular Full-Time
Work Model: Hybrid (2days/week in office)
Language: English is required. French is an asset

THE OPPORTUNITY:

As a wholly owned subsidiary of the Cooperators General Insurance company, Sovereign Insurance believes your experience matters. This is our promise to not only our clients but to our employees as well, because we know the strength of our company starts with our people. The smart, curious and collaborative people who bring their whole heart and passion to work each day. But you can’t pour from an empty cup; we take care of the well-being of our people so that they are inspired to protect Canadian businesses and the lives, families and communities we impact. Join us and begin shaping your experience at Sovereign.
Sovereign is looking for an energetic, experienced Supervisor for our Underwriting Assistant Pool. The successful candidate will direct and evaluate the day to day activities of the underwriting assistant team while establishing, communicating and monitoring performance outcomes and goals in alignment with Sovereign’s strategic initiatives.

HOW YOU WILL CREATE IMPACT:

• Overseeing a national team of underwriting assistants that provide administrative & processing services to various Commercial underwriting teams.
• Partnering with Underwriting teams to support a team-oriented approach to meeting goals and objectives including written premium and profitability objectives nationally, actively seeking ways to improve service and support provided.
• Maintaining required service standards while following established workflows and procedures including national processes where applicable.
• Leading process documentation and workflow development and improvements including expansion of Underwriting Assistant services to other underwriting business units as required.
• Coaching and developing your team, recruiting and selecting talent, recognizing achievements, and managing performance, to develop an agile team and achieve department objectives.

WHAT YOU NEED TO KNOW:

• Detail oriented work that requires a high degree of mental concentration for extended periods of time.
• As a leader, strict confidentiality is required with respect to sensitive matters and employees’ personal information.

Please refer the Job description for details