Supervisor Visitor Centre

at  NSW National Parks Wildlife

• Supervisor Visitor Centre
• Temporary Part-time (14 hrs per week) until February 2026 opportunity
• Office location – Sea Acres Rainforest Centre, Port Macquarie - Pacific Drive
• Salary relative to experience, and ranges from $97,027 to $107,059 *pro rata plus employer’s contribution to superannuation

ESSENTIAL REQUIREMENTS

• Demonstrated ability to develop, manage and promote visitor services and an information and retail outlet.
• Relevant knowledge and the ability to inform visitors of the natural and cultural heritage values of the conservation reserves and the visitor services and facilities that are available.
• Demonstrated ability to use retail management systems to monitor and report on financial performance, stock control and security.

WHO WE ARE

The Department of Climate Change, Energy, the Environment and Water (DCCEEW) works to protect the state’s environment and heritage. It leads the way on climate change, driving the sustainable transition to a net zero economy, powered by affordable, reliable, and clean energy.
DCCEEW conserves and protects the state’s natural environment. It manages the NSW national park estate, including its rich and diverse biodiversity and Aboriginal cultural heritage for future generations.
DCCEEW also ensures sustainable management of water resources across the state, to support the environment, communities and industry.
We acknowledge the ongoing custodial responsibilities of the Aboriginal peoples of NSW to care for Country and water and are committed to establishing meaningful partnerships with Aboriginal peoples in the management of the environment.

WHAT WE DO

About NSW National Parks & Wildlife Service
Visit a park
North Coast Branch Overview

ABOUT THE ROLE

National Parks and Wildlife Service has a unique opportunity for a Supervisor Visitor Centre
to work as part of the team and contribute towards the conservation of the natural environment, flora, fauna and Aboriginal heritage.
This role is all about delivering outstanding customer service while leading a cohesive, high-performing team in an incredible natural setting. Key responsibilities include supporting your team in managing inquiries, overseeing retail operations, and ensuring financial sustainability, as well as enhancing customer experiences through thoughtful merchandising, product development, and service delivery. You’ll guide and support a dedicated team of staff and volunteers, foster a positive and collaborative work environment, and implement strategies to optimise revenue and improve operations. With a focus on maintaining safe, functional, and welcoming facilities, this role offers the chance to make a real impact in an inspiring location.

THIS ROLE REQUIRES A CURRENT AUSTRALIAN DRIVERS LICENCE AND A CURRENT WORKING WITH CHILDREN CHECK.

For more information read the full Role Description: Supervisor Visitor Centre