Supervisory Health System Specialist

at  US Military Treatment Facilities under DHA

EDUCATION

This job does not have an education qualification requirement.

• Develop and implement access to care (template management, referral process, call center) policies and procedures to ensure consistency and compliance.
• Advise Commander regarding access to care, clinical performance, and the utilization and design of health services.
• Assess the organization’s performance and identify gaps in the organization’s ability to meet mission requirements and standards of service.
• Use a variety of web-based systems and tools to optimize the clinical business performance and program/metric compliance at the Medical Center.
• Use automated health care systems to evaluate productivity, effectiveness, and compliance with medical appointment and referral program objectives.
• Supervise the organization’s continued compliance with access to care standards by managing analysts, a central template management cell, a centralized referral process, and a call center.
• Provide guidance to the Chief, Clinical Operations Division and the Commander to support manning and funding decisions for the annual budget.
• Provide first and second level supervision over U.S. Civilian and Local National employees, and technical supervision for military service members.