Supervisory IT Program Manager (CUSTSPT)

at  US Army Acquisition Support Center

TO QUALIFY BASED ON YOUR EXPERIENCE, YOU MUST HAVE IT-RELATED EXPERIENCE DEMONSTRATING EACH OF THE FOUR COMPETENCIES:

1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail.2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
and
In addition to the four competencies, your resume must describe at least one year of experience at the NH-03 level which prepared you to do the work in this job. Specialized experience is defined as: 1)Analyzing organizational policies or procedures to increase productivity; 2) Monitoring organization technology activities to identify areas of improvement; 3) Developing strategic goals to improve organization or individual performance and 4) Recommending solution to technology issues to improve customer support.

EDUCATION

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone-no substitution of education for experience is permitted.

IF YOU ARE RELYING ON YOUR EDUCATION TO MEET QUALIFICATION REQUIREMENTS:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• How to Apply

To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section above.

The complete application package must be submitted by 11:59 PM (EST) on 10/25/2024 to receive consideration

• To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application (https://apply.usastaffing.gov/ViewQuestionnaire/12577399).
• Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
• After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
• You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
• It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
• Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.

To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

IF YOU ARE RELYING ON YOUR EDUCATION TO MEET QUALIFICATION REQUIREMENTS:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help

• Supervises a government workforce of high performing information Technology project managers.
• Review programming documents received from higher headquarters to determine effects on assigned projects through analysis and evaluation of current programs.
• Provide team with management expertise in the areas of engineering, materiel management, procurement, supplies and configuration management.
• Serves as principal advisor to the Chief of Management and Engineering Division (MED).
• Maintain continuous contact with the industry engaging them in activities of interest to strategic and other non-tactical communication.
• Present briefings and consults with industry and institutions on technology and procedures as they relate to telecommunication in general and assigned projects.
• Work closely with engineers, contracting officers, logistician, financial, and security experts within organic organization and the supported customer organizations.