Supervisory Operations Clerk

at  Veterans Canteen Service

SUPERVISORY OPERATIONS CLERK

Looking for a better work life balance? Join an amazing organization that puts Veteran’s first for an amazing career!
Come build a rewarding hospitality career that allows you to give back to the Veteran Community! With over 78 years of serving our nation’s veterans, Veterans Canteen Service (VCS) is currently seeking leaders who want to grow with us in a fast paced environment.

REQUIREMENTS FOR CONSIDERATION:

• Minimum of 1 year of direct food/retail supervisory experience
• Hands-on leadership with a strong focus on service and hospitality
• Proficient computer skills using Microsoft applications (Word, Excel, etc.)
• Experience with POS Systems
• Minimum of 3 years customer service experience.
• Exceptional verbal and written communication skills.
  NOTE: Participation in the seasonal influenza and Coronavirus Disease 2019 (COVID-19) Vaccination programs are requirements for all Department of Veterans Affairs Health Care Personnel (HCP). Participation in the seasonal influenza program is a condition of employment. It is a requirement that all HCP receive the COVID-19 vaccination and annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption has been granted. HCP in violation of these directives may face disciplinary action up to and including removal from federal service
  HCP for purposes of the influenza vaccination program are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
  HCP for purposes of the COVID-19 vaccination program refers to all paid and unpaid persons who work in or travel to VHA locations who have the potential for direct or indirect exposure to patients or infectious materials, including body substances (e.g., blood, tissue, and specific body fluids); contaminated medical supplies, devices, and equipment; contaminated environmental surfaces; or contaminated air. These HCP may include, but are not limited to, emergency medical service personnel, nurses, nursing assistants, physicians, technicians, therapists, phlebotomists, pharmacists, health professions trainees (HPTs), contractor personnel, and persons (e.g., clerical, dietary, environmental services, laundry, security, maintenance, engineering and facilities management, administrative, billing, and volunteer personnel) not directly involved in patient care but potentially exposed to infectious agents that can be transmitted from HCP and patients. HCP include all VA licensed and unlicensed, clinical and administrative, paid and without compensation, full- and part-time, intermittent, fee basis employees who are expected to perform any or all of their work at these locations. HCP also includes VHA personnel and contractor personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

• Controls, accounts for and secures all cash stored in the canteen safe as well as all safe transactions involving petty cash, change funds, withdrawals of funds, coupon transactions, etc.
• Accounts for and verifies all withdrawals and deposits of funds. Reviews all sales journals and conducts regular reconciliations of all accounts.
• Preparation of merchandise, food or supply purchases orders; verifying invoices; and maintaining accurate records of merchandise, food and supplies in-stock inventory.
• Maintaining facilities appearance, merchandise/food displays and presentation; stocking and restocking shelves; confirming basic stock list (BSL) status; reporting unexplained losses/shortages of cash, funds or assets.
• Providing floor coverage as necessary to maintain quality customer service; filling in for associate breaks/leave or other required circumstances.
• Opens and closes the store by performing duties such as placing and removing signage, opening and closing tills, unlocking and securing the store.
• Reports to General Manager.

VCS offers competitive benefits, including:

• Child Care Subsidy Program
• Public Transportation Benefits (Bus Pass)
• Annual Cost of Living Pay Increases
• Major Medical, Dental, Vision Insurance & Life Insurance
• Vacation & Sick Leave to include 11 (paid) Federal Holidays
• Company Contribution to Retirement Savings Plan
• Visit us at https://www.vacanteen.va.gov/ for more information about the Veterans Canteen Service