Supplier Performance Agent

at  Bombardier

Bombardier’s Business Aircraft London Service Centre in Biggin Hill is part of an award-winning network and is the flagship of Bombardier’s European operation. This Base and Line Maintenance Centre is the fastest-growing Service Centre in Europe and the largest Business Aircraft OEM in the UK. The facility has the capabilities to perform an array of maintenance checks, modifications and upgrades all from this site. Only 14 miles from London, Bombardier’s Biggin Hill Service Centre is ideally located to support operators in the UK region and beyond.

• Lead & manage supplier capability assessments involving:
  o Planning for supplier assessments: Prepare timelines, finalize logistics, initiate kickoff/ data requests, manage team resources & outline expectations.
  o Conducting capability assessment: Lead the team in conducting on-site assessments.

o Compiling assessment outcomes: Oversee development of assessment deliverables, prepare management reports, finalize assessment scores & communicate findings.

• Contribute as a supply chain expert in conduct of on-site supplier assessments to review supplier performance with a focus on supply chain and planning.

o Demand planning: Assessment of supplier’s demand planning process (variables, forecast, frequency etc.), systems/tools used, communication etc.
o Sales & Operations planning: Evaluation of Sales & Operations governance process, planning horizon, stakeholders involved, budgeting, tools used etc.
o Production & inventory planning: Assessment of supplier’s production/ inventory planning parameters, systems used, inventory levels, stakeholder coordination etc.
o Procurement planning: Assessment of P2P workflows, processes, systems/ tools used etc.

o Supplier management: Systems/ tools/ processes used for managing/ evaluating tier II/III suppliers.

• Review supplier performance related to Finance and Human resources processes.
• Identify gaps and improvement opportunities for supplier’s supply chain processes & governance to improve planning and thereby enabling a better supplier performance.
• Prepare and maintain a log of supplier risks, agreed on corrective/ improvement actions, follow-up & track improvement actions as an outcome of the assessment.
• Collaborate with appropriate team members to track and resolve recurring supplier issues/ risks.