Supplier Performance Manager

at  John Crane

The primary purpose of the role is to manage a team of Supplier Performance Managers to improve the operational performances of applicable suppliers such as supplier punctuality on deliveries and supplier quality meeting the requirements of the John Crane specification and to improve operations performance of own assigned suppliers.

The key responsibilities for the role are as follows –

• Manage and continuously develop the team of Supplier Performance Managers
• Allocate pools of poor performing suppliers to relevant Supplier Performance Managers based on geographical proximity
• Define and implement processes and procedures relevant to supplier performance management
• Managing operational performances for own selected suppliers in close relationship with Category Management, Engineering, Services and Quality teams and ensure that all the conditions, internal and external, enabling performances are in place
• Initiating improvement plans for the selected suppliers due to supplier non-performance and / or supplier development and ramp up needs
• Managing, controlling and reporting on suppliers’ performance against Key Performance Indicators to interested stakeholders. Their main mission is to achieve the SKPIs (Suppliers Key Processes Indicators) objectives, SOTD (Supplier On Time Delivery) ROTD (Supplier On Time Delivery to Requirements) and DPPM (Delivered Parts Per Million) defined by the organization.
• Conducting change management at supplier to ensure long term improvement of supplier maturity
• Influencing the supplier on its innovation & strategy orientations vis a vis John Crane
• Coaching the supplier organisation on implementation of best-in-class supply chain & quality processes (ad hoc training, project management…)
• Operationally driving action and improvement plan implementation at suppliers, in the name of all John Crane entities
• Creating conditions of success to improve the operational development with their selected suppliers