Supplier Performance Manager

at  Smiths Group

JOB FUNCTION:

Operations
About Us
Founded in 1917, John Crane is a global leader in the design, manufacturing, and engineering of mission critical flow control solutions for increased efficiency, emission reductions and energy transformation. Our products include mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring technologies. John Crane customer service is accessed through a global network of more than 200 global sites in over 50 countries employing more than 6,000 employees worldwide. We partner with our customers and help them meet the latest environmental standards and keep their operations safe and controlled.
John Crane is part of Smiths Group, For over 170 years, Smiths has been improving our world through smarter engineering. Our technology benefits millions of people every day – making travel safer, supporting sustainable energy transition, efficiently heating, cooling our homes, and helping our world stay connected.
Connect with us on LinkedIn: John Crane: LinkedIn
Job Description
The primary purpose of the role is to manage a team of Supplier Performance Managers to improve the operational performances of applicable suppliers such as supplier punctuality on deliveries and supplier quality meeting the requirements of the John Crane specification and to improve operations performance of own assigned suppliers.
Duties & Responsibilities

The key responsibilities for the role are as follows –

• Manage and continuously develop the team of Supplier Performance Managers
• Allocate pools of poor performing suppliers to relevant Supplier Performance Managers based on geographical proximity
• Define and implement processes and procedures relevant to supplier performance management
• Managing operational performances for own selected suppliers in close relationship with Category Management, Engineering, Services and Quality teams and ensure that all the conditions, internal and external, enabling performances are in place
• Initiating improvement plans for the selected suppliers due to supplier non-performance and / or supplier development and ramp up needs
• Managing, controlling and reporting on suppliers’ performance against Key Performance Indicators to interested stakeholders. Their main mission is to achieve the SKPIs (Suppliers Key Processes Indicators) objectives, SOTD (Supplier On Time Delivery) ROTD (Supplier On Time Delivery to Requirements) and DPPM (Delivered Parts Per Million) defined by the organization.
• Conducting change management at supplier to ensure long term improvement of supplier maturity
• Influencing the supplier on its innovation & strategy orientations vis a vis John Crane
• Coaching the supplier organisation on implementation of best-in-class supply chain & quality processes (ad hoc training, project management…)
• Operationally driving action and improvement plan implementation at suppliers, in the name of all John Crane entities
• Creating conditions of success to improve the operational development with their selected suppliers

The Individual

The ideal candidate will have the following skills/experience –

• Experience in managing suppliers within the industrial, manufacturing or engineering sectors
• Management and leadership experience
• Ability to solve problems using methodologies such as: 8D, PDCA (Plan Do Check Act), Ishikawa, 5 Whys etc.
• Have a working knowledge of Lean Manufacturing principles
• Strong project and team management skills
• Be able to input to and take data from an S&OP process (Sales and Operations Planning), Production Plans, Manufacturing Resource Planning, workload evaluations etc.
• Ability to effectively communicate and collaborate

Diversity & Inclusion
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will John Crane, Smiths Group nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing.

• Manage and continuously develop the team of Supplier Performance Managers
• Allocate pools of poor performing suppliers to relevant Supplier Performance Managers based on geographical proximity
• Define and implement processes and procedures relevant to supplier performance management
• Managing operational performances for own selected suppliers in close relationship with Category Management, Engineering, Services and Quality teams and ensure that all the conditions, internal and external, enabling performances are in place
• Initiating improvement plans for the selected suppliers due to supplier non-performance and / or supplier development and ramp up needs
• Managing, controlling and reporting on suppliers’ performance against Key Performance Indicators to interested stakeholders. Their main mission is to achieve the SKPIs (Suppliers Key Processes Indicators) objectives, SOTD (Supplier On Time Delivery) ROTD (Supplier On Time Delivery to Requirements) and DPPM (Delivered Parts Per Million) defined by the organization.
• Conducting change management at supplier to ensure long term improvement of supplier maturity
• Influencing the supplier on its innovation & strategy orientations vis a vis John Crane
• Coaching the supplier organisation on implementation of best-in-class supply chain & quality processes (ad hoc training, project management…)
• Operationally driving action and improvement plan implementation at suppliers, in the name of all John Crane entities
• Creating conditions of success to improve the operational development with their selected supplier