Supplier Quality Assurance (SQA) Technician

at  Loewen Windows and Doors

Reporting directly to Director of Quality, the Supplier Quality Assurance (SQA) Technician will implement the Supplier Quality Program within the Loewen Quality Management Systems and provide support and oversight of the performance of the suppliers and other third-party services. You will work closely with our Receiving, Purchasing, Product Development (R&D) and Manufacturing Engineering teams for approving and maintaining oversight of the suppliers to ensure conformance to engineering drawing specifications and contract requirements.

DUTIES:

• Act as primary liaison with suppliers to ensure responses to supplier quality issues are received in a timely manner. Approve and follow up on supplier submitted root cause(s) and corrective actions resulting from Loewen generated SCAR’S.
• Coordinate supplier quality activities, to ensure suppliers provide raw materials that meet company standards.
• Participate in supplier selection process. Technical support in terms of capability and process reliability. Impose and monitor containment of suppliers where necessary.
• Generate scheduled departmental metrics for Supplier performance by supplier and/or commodity type. Use established metrics to target improvement activity focus.
• Create and maintain scheduled supplier evaluations focusing on supplier capabilities, on-time delivery, responsiveness, quality, price, diagnostic record and stability of finished goods inventor. Use this metrics to establish and monitor improvement targets and areas.
• Train and assist suppliers in continuous improvement efforts to improve quality performance.
• Conduct supplier site audits in relation to supplier selection/status, corrective action follow up, continuous improvement, tooling maintenance / condition, process capability, finished goods inventory, relationship building.
• Perform inspection and documentation on materials as per Loewen Quality standards, including materials that require a FAIR (First Article Inspection Requirement).
• Lead a cross functional team in advance analysis and ask assistance from the technical experts within their area of expertise.
• Performing other duties as requested.

REQUIREMENTS FOR THIS ROLE:

• A minimum of 2 years working in an SQA or Quality function role previously working directly with suppliers, within Manufacturing and /or the Fenestration industry
• Experience performing product, process or compliance audits.
• Excellent oral and written communications skills.
• Analytical thinking and experience with root cause and corrective action analysis and implementation of acceptable preventive actions.
• Previous experience in component / procurement engineering.
• Computer skills in Microsoft Windows and Microsoft Office applications.
• Experience performing SCAR, First Article Inspections, Statistical Process Control (SPC).
• The ability to multi-task and establish/meet deadlines and priorities.
• The ability to collaborate effectively in a team environment.
• Must be able to travel, must hold a valid passport.
• Preference will be given to those with an Engineering or Technical education.
• Experience in a combination of office, laboratory, and manufacturing environments.
  Why work at Loewen? We have a culture where diversity is valued and where you have the opportunity to make a difference. We support you and your career by providing valuable tools, education, and development opportunities that allow you to grow and succeed with us. Together we share a passion for design, precision artisanship and relationships as we achieve our vision to be the world’s leading supplier of luxury windows and doors.
  We thank all candidates for applying. Only those selected for interviews will be contacted.
  Loewen is an equal opportunity employer and values diversity in our company.