Supply Chain Clinical Coordinator

at  PHSA

SUPPLY CHAIN CLINICAL COORDINATOR

BC Clinical & Support Services
Location is flexible in either of our 4 BC office locations: Kelowna, Prince George, Vancouver or Victoria.

Working collaboratively with SSO supply chain customers, vendors and staff, the Supply Chain Clinical Coordinator will:

• Lead Product and Equipment Standardization initiatives by researching best clinical practice through interview with clinical specialists, product content experts from the Health Device Manufacturing industry, leveraging international expertise within a clinical specialty, literature reviews and building consensus amongst HA clinical stakeholders. This may involve the facilitation of sessions to build standardized care delivery protocols or common patient care outcome standards through the contribution of provincial clinical specialists.
• Lead product evaluation projects by researching/identifying the required clinical outcomes required by the HA’s, associated with the utilization of the products or equipment to be acquired through the procurement initiative. This may require the identification and creation of a clinical outcome baseline, product performance expectations, and a process for capturing and reporting actual performance. The performance expectations then must be translated into product standards and specification. These efforts will not be performed in isolation as they will require the Advisor to build stakeholder engagement and consensus within a timeline to support a strategic sourcing strategy.
• Contribute to the formation of Sourcing Strategies by contributing to the Contract Management Team through the gathering and reporting of Technological changes that are of interest to the clinical consumers and care delivery teams, as well the change capacity within the stakeholder environment.

WHAT YOU BRING

Qualifications

• A level of education, training and experience equivalent to a clinical post-secondary degree and completion of Associate Level Project Management certification with Lean Six Sigma training.
• Three (3) to five (5) years of experience, plus three (3) to five (5) years of experience at a management, administrative or supervisory level. Critical Care experience is an asset. Demonstrated knowledge of purchasing or business practices.

Skills & Knowledge

• Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC’s Declaration on the Rights of Indigenous Peoples Act (2019), and Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls calls for justice, and how they intersect across the health care system.
• Supports team members on their learning journey, ensuring education strategy for team/department to implement Indigenous Cultural Safety at a practical level.
• Works collaboratively with appropriate Indigenous teams/departments to ensure ICS lens applied holistically.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC’s Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

WHAT WE DO

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.
One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’kula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.
Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC’s Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

• Lead product conversions projects from a planned and “un-planned” perspective by identifying the need for a product conversion (especially in circumstances when a contract item is unable to deliver the desired outcome). This will require the Coordinator to work with a project team of stakeholder that will include the clinical specialist using the product or equipment, the equipment manufacturer, and the Products Acquisition team. This will require the identification and tracking of the project timeline and project costs and may require the formation of the project budget.
• Lead projects that will critically review and/or introduce supply chain technology required to support the supply replenishment cycle in high-intensity surgical delivery environments (both inpatient and ambulatory care) by ensuring that they are representative of the technology experts for how these processes affect the care delivery protocol with the ability to link the supply delivery with the critical surgical delivery system. This will require a thorough understanding of the integration of the supply acquisition process, the care delivery process and the product sterilization process. This may require the creation of performance metrics, developing a performance baseline, and developing data capture protocols and reporting techniques.
• Lead projects related to quality assurance as it related to the delivery of products and their relationship with the delivery of care.
• Lead the investigation and resolution of projects related to issues/concerns associated with the optimal use of and the optimization of product utilization during the life cycle of a contract by identifying the issues associated with a product complaint, identifying the resolution as a product expert or calling upon a team member who is a category expert; developing the implementation plan to support the resolution; performing the quality assurance function to ensure that the resolution has been achieved and the resolution is sustainable.
• Participate in Clinical Product Standardization and Utilization committees within the HA and Provincially as a subject matter expert (when appropriate) as well as a conduit to the Supply chain team in identifying potential issues within product acquisition, product distribution and inventory management. Aligning the clients’ concerns with appropriate Supply Chain team resources.
• Liaise with the Category Management team as a primary resource to the clinical content and issues developed with the relationship with the National GPO and the industry trends related to the advancement of clinical technology as it relates to the design and availability of clinical products and devices.