Supply Chain Customer Interaction Associate

at  PepsiCo

Qualifications:

• University degree in Bachelors in Business / Accounting / Economics / Statistics / Mathematics / Linguistics;
• Proficiency in English;
• Previous exposure to similar role is a plus;
• Minimum 1-2 years of experience within customer order management role and ability to demonstrate good stakeholder management and alignment to external customer needs and expectations;
• Excellent analytical skills and numerical abilities;
• Great communication and interpersonal skills;
• Strong Excel & Office package knowledge mandatory;
• Results oriented

ROLE OVERVIEW

This role is responsible for supporting the Cluster Supply Chain team with general customer service administration, order management and order fulfilment and execution support. Key duties include field supply chain communication with different customers and tasks coordination at national and state levels as well as supporting field SC training programs. It will require a collaboration with all departments supporting SC in terms of solving issues and implementing business actions.

PEOPLE RESPONSIBILITIES:

• Stakeholder Relationships: Build strong relationships within the Cluster Supply Chain and Business Unit Supply Chain teams;
• Support Initiatives: Assist in improving Capability Center service offerings.

Qualifications:

• University degree in Bachelors in Business / Accounting / Economics / Statistics / Mathematics / Linguistics;
• Proficiency in English;
• Previous exposure to similar role is a plus;
• Minimum 1-2 years of experience within customer order management role and ability to demonstrate good stakeholder management and alignment to external customer needs and expectations;
• Excellent analytical skills and numerical abilities;
• Great communication and interpersonal skills;
• Strong Excel & Office package knowledge mandatory;
• Results oriented;