Supply Chain Planning – Assistant Manager – English – Hybrid Katowice

at  Genpact

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI
Inviting applications for the role of Supply Chain Planning – Assistant Manager – English – Hybrid Katowice
Responsibilities
IOPS Team Leader will lead planning teams, and his responsibilities will include, but not limit to:

Category Performance Ownership

• Weekly performance review – SLA metrics, Kanban actions, in process measures (MD Hygiene)
• Ensuring that actions assigned to planners are completed on time.
• Summarizing top issues for other stakeholders (GP LT)

Business Escalation Handling

• Manage day to day issues and escalations effectively as the 1stlevel of resolution on category level.
• Providing clear action plans and resolution,
• Tracking and closing defined actions.
• Provide directions to team members.
• Checking performance of direct reports and providing support to quickly close existing gaps – Weekly KPI review and follow up on key actions, development of control points to support flawless execution of daily activities (transitions, forecast deviations) and utilization of existing ones (MSP/DP Hygiene)
• Conducting 1-1 sessions with direct reports to influence planner upskilling, growth and development,
• Managing back up and holiday structure
• Consolidating risk on the category level,
• Attending meetings in line with daily/weekly governance
• Supporting team on basic issues resolution
• Sharing best practices across team to ensure full systems utilization
• Responsible for system outage escalations
• Gathering monthly performance inputs
• Driving and ensuring closure of 5 why analysis on top issues
• Follow up on the actions to improve SLA measures
• Monitoring weekly performance and highlighting reoccurring issues
• Calling out process gaps
• Co-creation of action plan with support of manager
• Sensing across the planners for potential areas for standardization and harmonization
• Supporting change management of standardization/CI projects

Ownership of small portfolio (up to 15%) to ensure up to date awareness of processes and hands on experience.
3rd/4th level back up in case of unexpected absences
Supporting Managers with any ad-hoc actions, requests and initiatives
Qualifications

Minimum qualifications

• University degree (minimum Bachelor)
• Strong communication in English – both oral and written skills. Ability to communicate efficiently with all levels of management and peers,
• Experience in areas such as production scheduling, inventory management or supply/operations planning is preferred
• Previous leadership experience will be an asset

Preferred Qualifications

• Strong process development, improvement and implementation experience
• Self-motivated and independent personality with strong negotiation & problem-solving skills
• Understanding of supply chain and supply planning business drivers, organization structures and key metrics
• Well-developed interpersonal / communication skills
• Working knowledge of any of the ERP systems like SAP, Kinaxis etc.
• Excel advanced skills and general knowledge about Power BI

What can we offer?

• Attractive salary;
• Stable job offers - employment contract
• Work in a multicultural and diverse environment with employees from over 30 countries
• Genpact supports professional trainings and great career development opportunities
• Free access to our award-winning learning platform
• Benefits such as Insurance, Luxmed, additional vacation days,

As an Equal Opportunity Employer – we encourage you to apply to this opening position(s) with your preferred CV format. Please note that Genpact does not impose any CV format, nor do we require you to enclose a photograph with your CV as part of the application process. It is the candidate’s absolute discretion if he/she chooses to upload a CV with or without a photograph enclosed.
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http://www.genpact.com/about-us/privacy-notice-for-employment-candidates
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
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JobAssistant Manager
Primary LocationPoland-Katowice
ScheduleFull-time
Education LevelMaster’s / Equivalent
Job PostingNov 1, 2024, 6:52:33 PM
Unposting DateOngoing
Master Skills ListOperations
Job CategoryFull Tim

Please refer the Job description for details