Support Analyst - Applications (Contract)

at  Rotork

Bath, England, United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate19 Jan, 2025Not Specified20 Oct, 2024N/AGood communication skillsNoNo
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Description:

Job Description
We are looking for a Support Analyst to join our busy, hard working IT Team on an interim basis until the end of 2024, to lead in providing a prompt response to incidents related to Applications reported through the Service Desk or monitoring systems.
The Support Analyst will diagnose, troubleshoot, and resolve application issues following agreed procedures, they will escalate complex or unresolved incidents to appropriate teams or third-party vendor adhering to agreed service level agreements (SLAs) and they will implement and manage application updates, ensuring security updates are applied promptly to mitigate vulnerabilities.
We are a technologically advanced company progressing at speed in to new and exciting spaces - this is a great thing to be a part of.
Qualifications

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

IT

Graduate

Proficient

1

Bath, United Kingdom