Support Analyst

at  Janus Henderson

Why work for us?
A career at Janus Henderson is more than a job, it’s about investing in a brighter future together.
Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right.
Our Values are key to driving our success, and are at the heart of everything we do:
Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust
If our mission, values, and purpose align with your own, we would love to hear from you!

Your opportunity

• Serve as the liaison between the technical team and stakeholders, ensuring clear communication and alignment on project goals and updates.
• Collaborate with product owner and stakeholders to understand business needs and translate them into technical requirements.
• Work closely with the development team to ensure that the technical specifications are understood and implemented as per the requirements.
• Create detailed solution diagrams and documentation to support project development and implementation.
• Employ JIRA to manage project tasks, track progress, and facilitate communication between team members.
• Apply SCRUM methodologies to organize and lead sprint planning, reviews, retrospectives, and daily stand-ups.
• Manage project timelines, deliverables, and resources to ensure projects are delivered on time and within budget.
• Continuously assess and optimize workflows and processes to enhance project efficiency and effectiveness.
• Carry out other duties as assigned

What to expect when you join our firm

• Hybrid working and reasonable accommodations
• Generous Holiday policies
• Excellent Health and Wellbeing benefits including corporate membership to ClassPass
• Paid volunteer time to step away from your desk and into the community
• Support to grow through professional development courses, tuition/qualification reimbursement and more
• All-inclusive approach to Diversity, Equity and Inclusion
• Maternal/paternal leave benefits and family services
• Complimentary subscription to Headspace – the mindfulness app
• All employee events including networking opportunities and social activities
• Lunch allowance for use within our subsidized onsite canteen

Must have skills

• Experience as a Business Analyst or similar role in a technology-driven environment.
• Familiarity with JIRA or similar project management tools.
• Exceptional skills in creating detailed solution diagrams and technical documentation.
• Demonstrated ability to manage complex projects with multiple stakeholders.
• Excellent communication skills, with the ability to speak effectively with both developers and non-technical stakeholders.
• Strong problem-solving skills and the ability to think analytically.
• Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field, other degrees will be considered

Nice to have skills

• Certifications in Project Management (e.g., PMP), SCRUM, or Agile methodologies.
• Solid understanding of SCRUM and Agile methodologies.
• Experience in the finance/asset management industry.
• Ability to query database with SQL

Potential for growth

• Mentoring
• Leadership development programs
• Regular training
• Career development services
• Continuing education courses

You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.
At Janus Henderson Investors we’re committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from all backgrounds. Don’t worry if you don’t think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can’t accommodate every flexible working request we’re happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at recruiter@janushenderson.com.
Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee’s job functions (as determined by Janus Henderson at its sole discretion).
All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants’ past political contributions or activity may impact applicants’ eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks

Please refer the Job description for details