SUPPORT ASSISTANT B

at  City of Toronto

Job ID: 51711
Job Category: Administrative
Division & Section: Toronto Shelter & Support Services, Homelessness Init & Prevention Svcs
Work Location: Birkdale Residence (1229 Ellesmere Road, Scarborough), Metro Hall (55 John Street, Toronto), Isolation & Recovery Site (2180 Islington Avenue, Etobicoke)
Job Type & Duration: Full-time, Temporary (12 month)
Hourly Rate and Wage Grade: $33.34 - $36.55
Shift Information: Monday to Friday, 35 hours per week
Affiliation: L79 Full-time
Number of Positions Open: 3
Posting Period: 31-JAN-2025 to 14-FEB-2025
As the Support Assistant B, you will provide various administrative tasks to senior management staff within the Manager’s portfolio for all sites, including collecting, tracking, and processing of various documents. You will also be responsible for collecting and securing approval of unit’s attendance, payroll and/or personnel records including preparation of Contract Release Orders (CRO), Divisional Purchase Orders (DPO) and Purchase Orders (PO) using Systems, Applications and Products (SAP).

KEY QUALIFICATIONS:

• Considerable experience with purchasing and payment in a corporate environment using SAP or equivalent.
• Considerable experience in administrative and accounting practices in a customer service oriented environment, including experience coordinating and maintaining a record/retrieval system.
• Considerable experience in the preparation and formatting of complex reports, charts, graphs and statistical data using office systems including Microsoft Office Suite (i.e. Word, Excel, PowerPoint,) and Outlook.
• Experience with corporate payroll and time entry system (e.g. SAP)

• Perform varied administrative tasks involving the preparation, research, summary and reconciliation of data and the control and expedition of documents, data, revenues and cash.
• Prepare and process documents/statistical summaries/reports, etc. Assess and analyze data.
• Draft and sign correspondence.
• Check work for accuracy and conformity with regulations, policy and procedures and correct/resolve outstanding/incorrect items. Identify issues and recommend solutions. Perform complex calculations.
• Direct, coordinate, schedule and train staff as necessary and directed. Check/verify work of assigned staff.
• Operate office equipment and computers utilizing a variety of software packages, applying speed and skill. Prepare presentation material. Utilize detailed layout and formatting.
• Coordinate and maintain complex computerized filing and retrieval system.
• Maintain supplies inventories.
• Respond to e-mails, telephone and in-person inquiries from senior staff, the public, agencies and other levels of government utilizing in-depth knowledge of procedures, regulations and other related criteria.
• Review, accept or reject and track material/applications from external organizations and/or other City Divisions.
• Receive and pay out cash/cheques and TTC tickets, controls, monitors and balances petty cash, tickets, prepares bank deposits, withdrawals, reconciliations and processes/checks financial payments. Assist with budget administration for unit.
• Coordinate and arrange meetings, events and schedules. Prepare draft agendas and attend meetings, take/transcribe/distribute minutes and provide status report on follow up action items