Support Consultant

at  SYSPRO

Johannesburg, Gauteng, South Africa -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate30 Dec, 2024Not Specified03 Oct, 20242 year(s) or aboveTime Management,Communication Skills,Business Acumen,Presentation SkillsNoNo
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Description:

DESCRIPTION

The Support Consultant is responsible for assisting and supporting the partner engaging with the customer and supporting the end-user.

QUALIFICATIONS AND EXPERIENCE:

  • Senior Certificate or NQF4 equivalent.
  • A tertiary qualification and/or Industry Certification with an IT technical base will be advantageous.

KNOWLEDGE:

  • At least 2-3 years SYSPRO product experience.
  • Very good Microsoft SQL skills
  • Very good IT Technical with SYSPRO infrastructure experience. Relevant experience in a call desk environment.

Skills Required:

  • Strong Administration Skills
  • Strong Business Acumen
  • Good understanding of legislative requirements
  • Problem solving ability
  • Strong reporting ability
  • Competency
  • Excellent communication skills
  • Excellent Writing Skills
  • Good Presentation Skills
  • Excellent Time Management

Responsibilities:

The incumbent will be responsible to support resellers and end-users with regards to product-related queries and to provide a reporting channel for programme errors.

REQUIREMENT SUMMARY

Min:2.0Max:3.0 year(s)

Information Technology/IT

IT Software - Other

Other

Trade Certificate

Senior certificate or nqf4 equivalent.

Proficient

1

Johannesburg, Gauteng, South Africa