Support Desk Engineer

at  SAIC

Job ID: 2413678
Location: HUNTSVILLE, AL, US
Date Posted: 2024-10-22
Category: Information Technology
Subcategory: Sys Administrator
Schedule: Full-time
Shift: Rotating
Travel: Yes, 10 % of the Time
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: None

POTENTIAL FOR REMOTE WORK:

Description
SAIC is seeking a 24/7 Support Desk Engineer to join our team in Huntsville, AL.

EDUCATION REQUIREMENTS:

• Must possess a Bachelors and two (2) or more years experience; Additional four (4) years experience can be considered in lieu of degree.

CLEARANCE REQUIREMENTS:

• Must possess an active Secret security clearance; US Citizenship is required.

REQUIRED EXPERIENCE/SKILLS:

• Ability to acquire IAT Level II Certification.
• Experience as system administrator.
• Experience in a service desk environment to include using ticketing system to track issues and issue resolution.
• Strong attention to detail.
• Strong experience with troubleshooting independently.
• RedHat or other Linux distro experience.
• Experience with TCP/IP networks.
• Knowledge of scripting languages such as Python, Bash, or PowerShell.
• Strong documentation skills.
• Strong communication skills.

Please refer the Job description for details