Support Engineer

at  Capgemini

The Support Engineer is responsible for maintaining, debugging, and supporting applications and systems in a high-paced technical environment. This role requires expertise in programming, scripting, database management, and system troubleshooting, along with the ability to collaborate with cross-functional teams to resolve issues efficiently. Based in Burbank, CA, this position operates onsite, Monday through Friday, from 8 am to 5 pm PST.

VISA REQUIREMENTS:

• U.S. Citizens (USC) or Green Card (GC) Holders only

REQUIRED QUALIFICATIONS:

• Minimum of 5 years of experience as a Software Engineer.
• Expert knowledge of JavaScript (NodeJS, React), Java, .Net, SQL, MongoDB, APIs, and messaging services.
• Proven expertise in debugging and supporting applications using JavaScript, Java, SQL, and MongoDB, along with knowledge of scripting languages like Perl, Python, or Ruby.
• Hands-on experience with Linux-, Windows-, and Cloud-based platforms.
• Strong analytical problem-solving skills, organizational skills, and attention to detail.
• Basic understanding of networking principles and protocols, fast file-moving technologies (Aspera and Signiant), and cloud storage solutions like AWS S3.
• Excellent verbal and written communication skills, with the ability to explain and document systems for diverse audiences.
• Proficiency in version control systems (e.g., Git, Subversion).

PREFERRED QUALIFICATIONS:

• Solid understanding of deployment tools and processes (e.g., Docker).
• Basic knowledge of information security principles.
• Familiarity with asset management and transport system functionality.
• Ability to multitask and context-switch effectively.
• Strong decision-making skills even with incomplete or conflicting information.
• Highly self-directed and capable of managing multiple, concurrent tasks in a rapidly changing environment.
• Strong interpersonal and relationship-building skills.

SKILLS SUMMARY:

• Core Expertise: JavaScript (NodeJS, React), Java, .Net, SQL, MongoDB, APIs, messaging services, scripting languages (Perl, Python, Ruby).
• System Knowledge: Linux, Windows, cloud platforms (AWS S3), networking principles, and deployment tools (Docker).
• Tools: Version control systems (Git, Subversion), fast file-moving technologies (Aspera, Signiant).
• Soft Skills: Communication, problem-solving, multitasking, documentation.
  The pay range that the employer in good faith reasonably expects to pay for this position is $32.36/hour - $55.56/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis. Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.