Support Engineer

at  Closer

EXPERIENCE

Middle

AREA

Data & Analytics
Mutual Respect, Empathy, Innovation, and Professional Pride. Do you see yourself within these values?
Founded in 2006 under the mission “To Challenge Complexity”, Closer Consulting is a Data Science company specialising in Business Intelligence, Advanced Analytics and Artificial Intelligence.
By developing projects in the most diverse industries – Banking, Telecommunications, Health, Retail, Energy, Insurance or Aviation - we analyze data, transforming it into knowledge for our clients, allowing them to adopt the best decision-making for their respective organizations and businesses.
We are now looking for a Data Engineer (3-5 years) willing to accept new challenges in our Closer team.

MAIN TECHNICAL REQUIREMENTS:

• 3-5 years of hands-on experience in production support, with a proven track record of success in managing complex environments;
• ITIL certification;
• Technical background with a deep understanding of ETL/ELT processes for data transformation;
• Proficiency in using PySpark for distributed data processing and analysis;
• Advanced knowledge in SQL for proficient querying and manipulation of data;
• Fundamental proficiency in Python debugging of data transformation issues and script automation;
• Comprehensive understanding of REST API;
• Fluency in English;
• Excellent problem-solving skills with a proactive attitude towards incident resolution and issue identification.

OTHER REQUIREMENTS:

• Fluency in English;
• Excellent problem-solving skills with a proactive attitude towards incident resolution and issue identification;
• Effective communication skills, both written and verbal, enabling effective collaboration and conveyance of ideas and solutions;
• Bachelor’s degree in computer science or related technical discipline, providing a solid foundation for understanding complex technical concepts;

• As a proactive member of the support team maintain the stability of the production environment, effectively managing incidents, problems and changes;
• Promptly identify and resolve incidents and issues by applying exceptional problem-solving skills ensuring minimal disruption to operations;
• Continuously enhance existing processes and workflows to optimize efficiency and productivity;
• Work seamlessly within the agile environment, contributing to product and solution delivery for our esteemed business users. Actively participate in sprints and contribute to CI/CD practices;
• Effectively communicate with team members, stakeholders and end users and foster collaboration;
• Uphold knowledge management practices to facilitate knowledge capture and sharing.