Support Engineer III
at ANACONDA INC
Remote, Scotland, United Kingdom -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 09 Feb, 2025 | Not Specified | 09 Nov, 2024 | 7 year(s) or above | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
SUMMARY:
Anaconda is seeking a talented Support Engineer III to join our rapidly-growing company. This is an excellent opportunity for you to leverage your experience and skills and apply it to the world of data science, artificial intelligence, and machine learning.
How To Apply:
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Responsibilities:
- Resolve high complexity customer issues.
- Train and mentor colleagues.
- Perform upgrades of Anaconda enterprise applications on customer infrastructure.
- Identify and create documentation to enhance the customer experience.
- Work in a ticket queue with SLAs.
- Participate in an on-call rotation for urgent client requests.
- Listen to and be empathetic to customer’s needs.
- Log issues for Product escalation
- Perform upgrades of Anaconda enterprise applications on customer infrastructure.
- Identify and create documentation to enhance the customer experience.
REQUIREMENT SUMMARY
Min:7.0Max:12.0 year(s)
Information Technology/IT
IT Software - Other
Other
Graduate
Computer science or related field plus 7 years of experience as a support engineer systems administrator or related role
Proficient
1
Remote, United Kingdom
