Support Engineer (Junior) ID29648

at  AgileEngine

MUST HAVES

• Degree in Computer Science with knowledge of fundamental concepts;
• Proficiency in SQL and at least one programming language (even if not actively coding);
• Strong communication skills and ability to work collaboratively in a close-knit team;
• A solid understanding of the challenges of distributed systems;
• Availability to work mostly during Pacific Time Zone hours;
• Strong sense of ownership and willingness to overcome every challenge with high level of energy, regardless of the complexity or the end goal;
• Working experience with remote collaboration tools (e.g., GitHub, Slack);
• Passion for delightful user experiences;
• Attention to detail and a deep sense of quality;
• Strong software engineering foundation and experience;
• Upper-Intermediate English Level.

• Monitor function and support troubleshooting;
• Evaluate and document the currently existing integrations;
• Cover weekend or night shifts as needed (currently handled by the India team);
• Work in an Dedicated Agile Delivery environment;
• Work in a remote environment.