Support Engineer (SAP BOE Crystal Report) - Eng

at  Beyondsoft International

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of “Using technology to promote social progress, economic development and become a global customer preferred partner” and our concept of “Beyond your expectations”, Beyondsoft is committed to provide our customers in countries along the “Belt and Road” with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

• IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
• New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
• Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com.

QUALIFICATIONS

• Bachelor’s Degree in Computer Science/ Information Technology/ Engineering or equivalent
• Minimum of 2 years of operations support experience with SAP BOE Crystal Report products.
• Proven track record of at least 1 successful project implementation involving SAP BOE Crystal Report.
• Strong understanding of SAP BOE Crystal Report architecture and deployment.
• Excellent problem-solving skills and attention to detail.
• Ability to work effectively in a team-oriented environment.
• Strong communication and interpersonal skills.

• Provide technical support and maintenance for SAP BOE Crystal Report products.
• Work closely with stakeholders to ensure successful project implementation.
• Develop and execute support plans to maintain high system availability and performance.
• Troubleshoot and resolve issues related to SAP BOE Crystal Report products.
• Document and follow up on defects and issues, ensuring timely resolution.
• Participate in daily stand-up meetings to provide updates on progress and issues.