Support Engineer
at Sii
15-402 Białystok, województwo podlaskie, Poland -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 09 Oct, 2024 | Not Specified | 11 Jul, 2024 | N/A | Shell Scripting,Oracle,Databases,Test Procedures,Root Cause Analysis,Analytical Skills,Jira,Vulnerability,Postgresql,Servicenow,Ticketing Systems,Jenkins,Disaster Recovery,Patch Management | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Possible locations
- Bialystok
- Bydgoszcz
- Cracow
- Czestochowa
- Gdansk
- Gliwice
- Katowice
- Kielce
- Lodz
- Lublin
- Pila
- Poznan
- Rzeszow
- Szczecin
- Torun
- Warsaw
- Wroclaw
- Remote work
Technologies & tools
Must have:
- Linux
- CI/CD
Responsibilities:
- Manage Production Support processes and procedures, including Change, Incident, Problem, and Service Management
- Conduct Root Cause Analysis, troubleshoot issues, and implement workarounds for defects in production environments
- Provide comprehensive investigation and communication support for all critical business-impacting incidents related to Investment Banking applications
- Assume IT Service ownership responsibilities, including service continuity, Service Sustainability Program (SSP), and support for engineering teams with analysis, DevOps, production deployments, risk, and compliance
- Monitor and track production issues using ticketing systems such as ServiceNow and Jira, ensuring thorough follow-up to resolution
- Deploy software on Linux and Windows across multiple environment
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT Software - Other
IT
Graduate
Proficient
1
15-402 Białystok, Poland
