Support Engineer

at  The Warehouse

Company Description
Welcome! Kia Ora
The Warehouse Group (TWG) is a Kiwi household name, and we proudly recognise the role that we play in communities throughout New Zealand. We are the largest general merchandise retailer in NZ across The Warehouse, Warehouse Stationery & Noel Leeming. We continue to have our customers top of mind as we work purposefully together, “Helping Kiwis live better every day”. Brand-led and retail-focused, we’re continuing our drive to deliver quality products and unparalleled experience for our customers, in a retail world that is dynamic and ever-changing!
Our Technology footprint is extensive and underpins the successful running of our group operation. From our digital presence to our warehouse and order management systems and everything in between, we’re a place Technologists want to be and we’d like you to be a part of that.
Job Description
We are seeking a skilled and experienced O365 Administrator to manage, maintain and provide technical support to ensure the smooth and efficient functioning of TWG’s O365 environment.
The successful person will be a key member of our Cybersecurity & Business Continuity team forming part of the Technology Operations Business Unit.

A snapshot of the role will have you involved in

• Managing our Office 365 Environment
• Supporting our Productivity Toolsets
• Doing Systems Maintenance & Optimization
• Engaging in Incident responses relating to the O365 suite

This position has an On-Call component to it.
Qualifications
You will be someone who enjoys a dynamic and varied role. A passionate team player who showcases the curiosity and collaboration approach. We work in the dynamic, fast-paced retail environment with key deadlines and pathways; nimble to change with strong ability to adapt quickly to priorities and deliver to tight deadlines will be key!
You will be responsible for maintaining, supporting, and optimizing TWG’s Office 365 environment and other productivity tools such as SharePoint, Active Directory, Teams, and email services. In your role you will work closely with various teams to ensure high availability, security, and performance across all platforms, contributing to the overall technology strategy and operational efficiency.

Essential Qualifications:

• 3-5 years of experience managing and supporting Office 365 environments.
• Proficiency in Active Directory, Azure AD, and Exchange Online administration.
• Hands-on experience with SharePoint, Teams, and other Microsoft 365 applications.
• Strong understanding of PowerShell for automation and scripting tasks.
• Experience in configuring security policies and managing compliance requirements for Office 365.
• Familiarity with email routing, DLP, MFA, and MDM.

Additional Information
We are intentional about finding the right people, allowing us to perform work as a team that truly makes a difference for the business and or customers. What we can promise in return is work that will challenge & excite, working with passionate like-minded people.
Our teams balance a hybrid working approach (up to 2 days per week from home). Conveniently located in Northcote, we offer free car parking on-site plus EV charging! We’ll also give you your birthday off, great discounts across our brands and excellent career opportunities within the business!
Excited by the opportunity? Apply today

• Managing our Office 365 Environment
• Supporting our Productivity Toolsets
• Doing Systems Maintenance & Optimization
• Engaging in Incident responses relating to the O365 suit