Support Medical Secretary - ENT

at  Stockport NHS Foundation Trust

To assist in providing high quality, safe patient care through the delivery of an effective, efficient and responsive administrative and clerical service which meets the needs of the service.
This will be achieved by working in a supportive team, supporting colleagues, the senior medical administration team and management, to ensure the team provide effective administrative tasks.
To provide Typing support to the ENT Department.
Register referrals from all sources on the patient administrative system (PAS),
Telephone patients to offer appointment dates and times, in accordance with consultant prioritisation, Trust standards and NHS targets, using PAS and the national E-Referral Service systems to record appointments made
To provide clerical support to the ENT Department.
To open mail, collate patient results and scan to electronic patient records.
To process patient letters to prepare for postage.
To understand and interpret functional/medical/legal terms and organisational policies
Ability to deal with non-routine issues such as problem solving
Act as the link between consultants, clinicians and other areas to ensure care is delivered in a coordinated and efficient way.
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Please refer the Job description for details