Support Officer

at  HammondCare

ABOUT US

HammondCare is a not-for-profit, values-based organisation that is passionate about improving the quality of care for people in need. As one of Australia’s most innovative health and aged care providers, we aim to set the global standard of relationship-based care for people with complex needs. HammondCare provides care primarily through hospitals, residential care homes and home-based care as well as services for dementia support, community palliative care, rehabilitation, positive aging and older persons’ mental health.

ABOUT THE ROLE

You’ll bring a positive and supportive attitude, thriving in a fast-paced environment. You’ll be instrumental in providing administrative support to the Service Manager – Operations, Team Leaders, and consultants, ensuring smooth operations across assigned portfolios. Responsibilities include managing key administrative tasks, coordinating meetings and projects, handling office administration such as data entry and expense reconciliation, and collaborating with colleagues within the Dementia Centre to fulfill team-wide responsibilities effectively.

KEY RESPONSIBILITIES INCLUDE

• Local office administration, support and coordination
• Filtering and using discretion of incoming mail, HC Connect tasks and phone calls – determining whether they merit action, escalation or delegation to others.
• Administrative coordination of and preparation for meetings (e.g. preparing and circulating agendas). Providing guest hospitality and point-of-welcome at office, or other venues
• Managing and ensuring the security of all office resources and equipment and maintaining the asset register
• Capacity to collate and manage information. Strong liaison with senior leadership across the Team and HammondCare