Support Officer – Recognition and Reward - Apprenticeship

at  Department for Business and Trade

JOB SUMMARY

About OPSS
Do you care about the safety of products and want to protect people and places? Can we use your skills, knowledge and experience to enable UK business to thrive?
If the answer is yes, then we would like to hear from you!
We are the Office for Product Safety and Standards (OPSS), part of the Department for Business & Trade (Previously the Department for Business, Energy and Industrial Strategy). We are here for the purpose of making regulation work to deliver real world impact. Regulation is a powerful Government tool to address market failures, influence behaviour and promote positive action. Crafted and delivered well, regulation can be an enabler of growth, innovation and efficiency.
Since early 2018 we have been building a positive and creative team that enjoys a position of influence and respect within an organisation that continues to grow, most recently with the addition of construction products regulation planned.
Our primary purpose is to protect people and places from product-related harm, ensuring consumers and businesses can buy and sell products with confidence.
Further information can be found on our website here
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. We embrace diversity and promote equality of opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. There is a guaranteed interview scheme (DCS) for people with disabilities who meet the minimum selection criteria.
We are Inclusive
We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible and recognise how important inclusivity is to achieve the best outcomes. We hope to attract applications from all underrepresented groups.
We will ensure that individuals with disabilities are provided reasonable accommodation if required to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

JOB DESCRIPTION

The Development and Skills Team is part of the wider Capability and Development Team who provide key HR support to OPSS including organisational capability, capacity, talent, learning, planning, and internal engagement. We are responsible for ensuring that OPSS can identify, attract and retain staff to carryout necessary regulatory functions to protect people and places and promote economic growth by giving consumers and businesses the confidence to buy and sell products.
The OPSS Development and Skills Team is now looking for an individual to support staff reward and recognition schemes and other projects to ensure OPSS can retain staff to carryout different regulatory functions. The team is supported by a Team Leader (G6) and Deputy Director (SCS) and works very closely with colleagues, of all levels, across OPSS.
The successful candidate will be expected to undertake a Business Administrator Apprenticeship (Level 3).
The Business Administrator apprenticeship is a minimum of 12 months and should typically be completed within 18 months. The apprenticeship provides a highly transferable set of knowledge, skills and behaviours, which can be gained working across an organisation and its processes. The apprenticeship is a firm grounding in organisational operations and functional processes, as well as the wider working environment.
The apprenticeship will typically take between 12 and 18 months to complete. If you have not already achieved Level 2 English and Maths, you must do so before taking the end-point assessment.

SKILLS & EXPERIENCE:

• Proven planning skills including the ability to identify weekly, monthly, and quarterly deliverables and milestones.
• Experience of working in a fast-paced environment and demonstrating flexibility with changing deadlines.
• Good written and verbal communication skills.
• Proficient in using Microsoft applications, including Word, Outlook, Excel, PowerPoint, independently.
• Experience of collaborating with different internal stakeholders to progress deliverables.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

KEY RESPONSIBILITIES:

• Collating OPSS staff non-cash award nominations in a prescribed template to allow senior team colleagues to make decisions.
• Managing OPSS staff non-cash award nominations communication including letting staff know about non-cash award decisions and responding to senior colleagues’ feedback.
• Working with Impact Area Coordinators to plan quarterly meetings with Leadership Team to determine organisational quarterly cash awards.
• Supporting OPSS quarterly cash awards communication including drafting emails to let staff know about cash awards and contributing to high level cash awards presentations/briefings for Leadership Team.
• Updating cash and non-cash awards spreadsheet trackers to ensure that the wider team members can easily access information to brief Leadership Team.
• Assist with management of the OPSS awards inbox by ensuring all email correspondence is responded to within service standards.
• Supporting other OPSS reward and recognition projects including drafting long service letters and everyday thank you emails.
• Providing high level support to wider OPSS Development and Skills team projects to support staff learning, development, and culture.