Support Officer - Telesales (outsource role)
at ADIB Abu Dhabi Islamic Bank
Dubai, دبي, United Arab Emirates -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 17 Dec, 2024 | Not Specified | 19 Sep, 2024 | N/A | It,Communication Skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
JOB DESCRIPTION
Role : Support Officer - Telesales Unit
Location : Jafza / Dubai
Responsibilities:
KEY ACCOUNTABILITIES OF THE ROLE
- Cross verification of the products sold by agents.
- Ensuring quality is maintained by periodic call monitoring.
- Providing feedback to ensure the agents maintain quality while interacting with clients.
- Deliver right levels of quality check, skills and support the team.
- Participate in regular review and development of quality control.
- Ensure compliance with bank policies and procedures.
SPECIALIST SKILLS / TECHNICAL KNOWLEDGE REQUIRED FOR THIS ROLE:
- Subject Matter Expert
- Good problem solving skills
- Excellent communication skills
- Attentive in analyzing errors and reporting it
Job ID 300002260655252
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT Software - Other
Other
Graduate
Proficient
1
Dubai, United Arab Emirates
