Support Professionals
at Ericsson
Mississauga, ON, Canada -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 14 Nov, 2024 | Not Specified | 15 Aug, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
ABOUT THIS OPPORTUNITY:
Are you a highly detailed person who’s not afraid of digging into the data and problem solving? Do you love the border between development and product? Ericsson is this place, and we have a great opportunity for you in a fast-paced, highly collaborative technical environment! Craft your future at Ericsson!
Responsibilities:
- Troubleshoot customer-reported Cloud Infrastructure issues and Service Requests.
- Deliver remedies, resolutions, and analyses for compute, networking, and storage solutions.
- Work on the integration of multiple products and solutions.
- Provide solution-level support to customers.
- Be on call 24/7 on a rotational basis to handle customer issues, partner concerns, and emergencies.
- Be willing to travel to customer sites as needed for local support activities.
- Use Ericsson standard support tools for ticket management.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT Software - Other
IT
Graduate
Proficient
1
Mississauga, ON, Canada
