Support Secretary

at  Lewisham and Greenwich NHS Trust

To provide an efficient, high quality comprehensive administrative support .
To act as a central point of information and communication for the clinical team.
To provide a full secretarial support service to clinicians in the absence of the band 4 medical secretary.
To act independently ensuring that daily tasks and ongoing workloads are prioritised and completed in agreed timeframes.
To produce correspondence and reports by the use of audio transcription technology.
To file clinic letters into case notes and ensure that all details are enclosed following clinics.
To provide comprehensive administrative, clerical and audio typing support to Consultants and their teams.
To deal with telephone calls relating to the service, ensuring patient focus is maintained and enquiries are handled in a courteous, tactful and prompt manner and respecting patient confidentiality at all times.
To maintain filing systems that facilitates the effective running of the department.
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
Widening access (anchor institution) and employability
Improving the experience of staff with disability
Improving the EDI literacy and confidence of trust staff through training and development
Making equalities mainstream
To have a systematic and methodical approach to work with attention to detail.
Ability to demonstrate good interpersonal, oral and written communication skills especially when dealing with highly sensitive information and where there are barriers to understanding.
Ability to demonstrate good organisational skills and to prioritise/manage own workload in a demanding environment.
Ability to develop and implement new and existing systems in the department.
Ability to organise meetings, take and distribute minutes.
Ability to meet deadlines.
Ability to use Word, Excel, PowerPoint and Access database software
Ability to use a PC for word processing to a high standard.
Ability to use internet/intranet to gather information for a wider range of uses

Please refer the Job description for details