Support Services Product Specialist

at  Lenovo

DESCRIPTION AND REQUIREMENTS

As a part of Lenovo SSG (Services Solution Group) the Support Services Product Specialist will guide the creation, enhancement, and expansion of Lenovo Services across geographies and as well as Lenovo solutions. The role’s primary objective is to grow, enhance and expand Lenovo’s support services portfolio and related offerings across the Mobile and PC space. This role requires a thought leader who is comfortable and effective at influencing across worldwide and regional leadership teams to ensure the product requirements, business objectives, and P&L targets are met.
This role will work with portfolio managers, other product managers, sales, customers, hardware teams, delivery, and other internal stakeholders to understand the support services market today and where it is going. The role will work to improve gaps in our current portfolio, setting product teams up for success in one of Lenovo’s fastest growing market segments.
This candidate should have leadership skills, ability to communicate, and be able to drive results. Success will require the ability to influence and maintain open communication with all areas of the company, including worldwide hardware business units, geo/country service sales & marketing teams, and technical service delivery teams.

POSITION REQUIREMENTS:

• Bachelors degree required
• Strong research skills & intellectual curiosity
• Strong data & analytical skills
• Aptitude for understanding technology
• Ability to pull together data & information into summary formats to draw conclusions
• Collaborative & teamwork approach
• Customer insight and ability to identify high value, business outcome objectives
• Fluent English level.

Please refer the Job description for details